News (4)

  • Industry dept outlines MS CRM plans

    The federal Department of Industry, Tourism and Resources (DITR) has detailed plans to implement at least three new customer relationship management (CRM) systems based on Microsoft software.

  • Hosted CRM fails university test

    Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched by the tertiary sector.

  • Mortgage Choice swaps Lotus for Gmail

    Home loan company, Mortgage Choice, has ditched Lotus Notes Domino for its lenders messaging needs in favour of Google's Enterprise Apps suite but it's keeping Microsoft Office as the corporate standard.

  • Analyst: IT services crunch time Down Under

    Major consolidation in Australia's IT services sector is predicted by industry analyst Gartner, warning that some companies won't make the cut.

Features and Case Studies (2)

  • SAP-Microsoft talks underscore harsh market reality

    After its top-secret merger talks with SAP were revealed, Microsoft's motivation for the deal was quickly identified: its interest in the German company was sparked by growth limits in the business software market.

  • Putting data to work

    Business intelligence platforms are now crucial to driving real business change. Here's 10 steps to better BI.

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

Back to top

Featured