A recent Australian Communications and Media Authority (ACMA) report found that a majority of businesses still use a fixed-line phone service as their main form of voice communication, but one observer has claimed that VoIP will be prevalent across SMEs by 2010.
Telstra has revealed that it will be offshoring a substantial portion of its bill support contact centre operation to the Philippines.
Australian SMEs aren't paying nearly enough attention to Linux considering the top priority for their IT managers is to "reduce costs", but despite the prevailing attitude, it won't take much for open source to have a far greater impact in the near future, according to research released today.
Chief information officers (CIOs) are bypassing their long time rivalry with the finance department and increasingly reporting to the chief executive, according to an IDC survey.
The Australian wireless LAN (WLAN) market is continuing to build from last year, according to the research released by IDC today.
So how many of you have bought a 3G iPhone? Do you feel like a sucker? If you don't, maybe you will once your first bill arrives.
The benefits of a centralised and efficient data warehouse are obvious, but it's even more obvious that building one can be a right royal pain in the back end.
Making predictions about the storage market isn't difficult. Suggest that capacities will go up and costs will go down and you shouldn't go too far wrong.
Who predicted Linux servers would outnumber Windows servers by 2006? Who said one in five enterprise desktops would be Linux-based by 2008? We look back at the bad (and good) predictions made about Linux over the past decade.
Who predicted the death of the password -- and spam? Why is PKI not ubiquitous? Who makes these daft predictions anyway? ZDNet.com.au looks at how the security market was supposed to shape up, according to so-called "experts".
The growing popularity of Linux will force Microsoft to bring its software to the Unix clone starting in late 2004, a research firm has predicted in a study that Microsoft promptly disputed.
Analysts have responded to the Federal Government's new NBN strategy with optimism, noting that while risky, the plan makes an important break from years of stagnation and promises an important new foundation for Australia's broadband future.
IDC analyst Mujin Kang gives us his take on the Intel vPro platform, while Optima's Cameron Harding demonstrates what a vPro machine can do.
The growing popularity of Linux will force Microsoft to bring its software to the Unix clone starting in late 2004, a research firm has predicted in a study that Microsoft promptly disputed.
The number of Australian mobile phone users is expected to hit 17.2 million by 2007, up nearly 2.5 million from end-2003, according to analyst group International Data Corp.
Australian computer vendors can expect poor sales for the second quarter of 2001, according to forecasts outlined in a report on the PC market's performance, released by IT industry analysts International Data Corporation (IDC).
The semiconductor market will grow at 18 percent in 2004, according to International Data Corp. The growth will be driven by stronger than expected mobile phone and PC shipments.
Four Linux companies have joined forces to develop a common core version of the OS for businesses, but a local analyst doubts a unified approach is enough to encourage take-up by Australian businesses.
Do you Google Wave?
If you want attention online, then mention that you have a couple of Google Wave invites to giveaway and watch… Watch it now
Thunderbird 3 takes flight
Thunderbird 3 is finally here, after a gestation period measured in
years. The latest version of Mozilla's fr… Watch it now
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
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Conroy explains his magic filter
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