News (9)

  • Biz Intelligence: Getting to know you

    Advances in business intelligence software are helping retailers get to know their customers - and, more important, sell them more stuff - like never before. Yet those same retailers admit that mining customer data can sometimes result in errors that can frustrate or even bewilder their customers.

  • Countdown to privacy changes

    Companies are making final tweaks in preparation for the new privacy legislation, just months after a report revealed that less than 20 percent of businesses were aware of the imminent changes.

  • Bank customer details sold on eBay

    Over one million American Express, Royal Bank of Scotland and Natwest customers' details have been sold on eBay.

  • Credit card firms in cybersecurity push

    In an attempt to make e-tailers raise their game on security Mastercard, Visa and American Express are all promising harsh treatment of those who don't take it seriously

  • Is Microsoft getting ahead of itself?

    As far back as 1999, Microsoft CEO Steve Ballmer looked ahead enthusiastically to the rise of Web services as "more significant than the development of the browser."

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Features and Case Studies (1)

  • Smart cards: Coming up trumps

    What's holding back smart cards from widespread use in Australia? Could it be that vendors haven't found the applications consumers really want?

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