News (245)

  • HP defends Malaysia offshoring move

    The new boss of Hewlett-Packard's Asia-Pacific operations has defended the vendor's move to offshore some Australian support work to Malaysia, saying most customers would accept the move as long as service levels remained consistent.

  • Web services market up for grabs

    The battle to control the Web services software market is still up for grabs, according to conflicting results from two recent surveys.

  • Dell services: Trouble ahead?

    The company's focus on corporate services leads to big contracts and growing revenue for both Dell and its services partners. But conflicts with those partners could be looming.

  • Service providers offer remote storage

    A new type of network service provider may soon emerge to rival Internet service providers and application service providers, selling storage as a utility over a network link to storage facilities offering terabytes of space.

  • MSPs going under?

    The next big shakeout will hit off-site Web hosts, called "managed service providers." As this sector consolidates, IT customers are losing faith in hosted services.

Features and Case Studies (48)

  • The future of managed e-mail

    MailGuard's Andrew Johnson and MessageLabs' Nick Hawkins -- the leaders of two popular managed e-mail services specialists -- go head to head.

  • Services megadeals not quite so mega

    Big-money IT contracts often hide the true costs involved in following through on the deals.

  • IBM: Leadership woes hamper businesses

    A survey of 456 CEOs among IBM's top customers shows a shift from a cost cutting to revenue growth as the primary business objective. While most of the survey's findings are predictable, one finding is emblematic of the underlying problem inhibiting growth -- a lack of leadership.

  • Sun reluctant to make Java open source

    Sun Microsystems is reluctant to make Java source code available through an open-source model because it would encourage incompatible versions of the software, Sun's top software executive said.

  • Is SAP's tap running dry?

    SAP may not be a household name, but it's the third largest independent software company, and has a powerful franchise. But in recent times, a confluence of economic trends threaten its enviable position.

Reviews (16)

  • Work together, IM giants told

    Instant messaging use is growing in offices and homes around the world, and the big players are being told by a standards board to work together.

  • IE7 gets tabs but does it matter?

    The new version of Internet Explorer will include tabbed browsing but will this be enough to entice Firefox users to convert?

  • Yahoo soups up IM for businesses

    The Web portal is set to announce an agreement to add WebEx online collaboration features into its enterprise instant messaging software.

  • Yahoo pushes enterprise IM

    The Web portal begins a campaign targeting IT managers who have banned its product at work.

  • Microsoft to launch corporate IM

    Microsoft is expected to unveil a new instant messaging service aimed at corporate customers, jump-starting belated efforts by the software giant to tap a fast-growing, new market for the hugely popular technology.

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