News (47)

  • Where are the customers?

    Commentary: It's easy to blame the technology for poor performance, but sometimes the answer is a lot simpler.

  • Amazon sellers fuming over auction glitch

    Several Amazon.com auction sellers say the e-commerce giant is not delivering a service they say they have bid on and paid for.

  • Amazon reiterates year-end goals

    Amazon.com CEO Jeff Bezos reiterated his pledge to reach profitability on a pro forma basis by year's end, while executives outlined both cost-cutting measures and expansion plans to reach that goal.

  • Spy on your customers (they want you to)

    How new Web tracking technology turns browsers into paying customers. Plus: Tips from the e-commerce pros, including secret weapons for click-stream analysis, offline demographic profiling, and more.

  • Amazon looking for hired help

    Even as Amazon.com inked a pact with Borders Group to take over the brick-and-mortar store's Internet operations, the online retailer may be looking to outsource more of its own business.

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Features and Case Studies (1)

  • E-commerce tech--here's what clicks

    Two years after the dot-com bust, some key technologies have proven to be the silver lining that has helped companies survive the unforgiving e-commerce climate.

Reviews (1)

  • In Search Of...

    From the capital of Tugo to a Hang Seng IPO, it’s on the Web--if you can only find it. We review 30 search engines that make the hunt easier.

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