News (8)

  • Spy on your customers (they want you to)

    How new Web tracking technology turns browsers into paying customers. Plus: Tips from the e-commerce pros, including secret weapons for click-stream analysis, offline demographic profiling, and more.

  • A new database direction

    Relational databases are the bedrock of most enterprise systems but their design is ill suited to some key business processes. ZDNet reports on a new approach that aims to solve this problem.

  • Data mining for e-commerce gold

    Data mining has been hailed as one of the emerging technologies that will "change the world". What is it and what can it do for your e-business?

  • Making software fun again

    Providing business applications via the Web adds an important ingredient: fun.

  • Don't take it personal

    Personalisation has become an accepted part of technological interaction, but what does the future hold?

Features and Case Studies (1)

  • Data mining for e-commerce gold

    Data mining has been hailed as one of the emerging technologies that will "change the world". What is it and what can it do for your e-business?

Reviews (1)

  • Don't take it personal

    Personalisation has become an accepted part of technological interaction, but what does the future hold?

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