News (3)

  • CBA customer service trails profit

    The Commonwealth Bank of Australia (CBA) has racked up a $2 billion half-year net profit but its customer service still isn't up to scratch.

  • Outsourcers keep firms updated

    A reliable and attractive Web site can still lose business if the information it offers is out of date. A mixture of outsourced services and in-house management may offer a solution.

  • Bringing content together

    Effective e-commerce requires the integration of different data sources with the co-ordinated work of different individuals. ZDNet examines ways of keeping everything in sync.

Features and Case Studies (1)

  • Bringing content together

    Effective e-commerce requires the integration of different data sources with the co-ordinated work of different individuals. ZDNet examines ways of keeping everything in sync.

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