News (22)

  • DCITA picks VoIP supplier

    The federal department responsible for regulating telecommunications in Australia has chosen local integrator BTAS to implement a new Alcatel-based Voice over Internet Protocol (VoIP) telephony system throughout its operations.

  • Manchester Unity surfs insourcing, VoIP trends

    The chief information officer (CIO) of health benefits provider Manchester Unity is riding the wave of two of the most prominent enterprise ICT trends in 2005 -- insourcing and Voice over Internet Protocol (VoIP).

  • ShoreTel gets foothold Down Under

    Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.

  • Hunter Valley hotel gets VoIP crown

    Hotel chain Crowne Plaza has in the past several months completed the implementation of a converged voice and data network at its new Hunter Valley facility.

  • Integ buys WA comms integrator

    UXC subsidiary Integ has acquired Western Australia-based Icon Communications, in a move consolidating players in the local enterprise communications integration market.

More News >

Features and Case Studies (12)

  • Alcatel Lucent: Ray Gilbert

    Ray Gilbert, assistant vice president for IT enterprise collaboration at Alcatel Lucent, tells ZDNet.com editor-in-chief Dan Farber how the telecom services provider is addressing mobility needs and convergence challenges for the next generation of digital devices.

  • VoIP handsets reviewed

    Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.

  • Checklist for VoIP evaluation

    Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre

  • Rush to VoIP turns into slow going

    Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.

  • Will VoIP really drive convergence?

    Or is convergence just a pipe dream that should be quietly forgotten? Given all the talk about melding voice and data networks, why aren't more companies implementing it?

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Videos (1)

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    Alcatel Lucent: Ray Gilbert

    Ray Gilbert, assistant vice president for IT enterprise collaboration at Alcatel Lucent, tells ZDNet.com editor-in-chief Dan Farber how the telecom services provider is addressing mobility needs and convergence challenges for the next generation of digital devices.

Reviews (1)

  • The best VoIP solution is ...

    The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.

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