News (11)

  • DCITA picks VoIP supplier

    The federal department responsible for regulating telecommunications in Australia has chosen local integrator BTAS to implement a new Alcatel-based Voice over Internet Protocol (VoIP) telephony system throughout its operations.

  • Manchester Unity surfs insourcing, VoIP trends

    The chief information officer (CIO) of health benefits provider Manchester Unity is riding the wave of two of the most prominent enterprise ICT trends in 2005 -- insourcing and Voice over Internet Protocol (VoIP).

  • ShoreTel gets foothold Down Under

    Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.

  • Joy unearths more comms value

    The local arm of mining machinery group Joy Global is close to completing a corporate telephony refresh, a move taking place in the context of a wider international push to consolidate the group's ICT resources.

  • Feds seek advice on VoIP security

    The federal government says it needs a hand working out the security aspects of Voice over Internet Protocol (VoIP) technology.

Features and Case Studies (5)

  • Will VoIP really drive convergence?

    Or is convergence just a pipe dream that should be quietly forgotten? Given all the talk about melding voice and data networks, why aren't more companies implementing it?

  • VoIP: Finding your voice

    Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?

  • Rush to VoIP turns into slow going

    Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.

  • Multiprotocol label switching makes for mainstream

    After years of hype, MPLS (multiprotocol label switching) may finally be an acronym whose time has come.

  • VoIP handsets reviewed

    Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.

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