News (11)

  • NAB replaces CIO Tredenick

    The National Australia Bank has appointed former Bank of New Zealand Adam Bennett as chief information officer, replacing incumbent Michelle Tredenick as part of the bank's sweeping senior executive reshuffle announced yesterday.

  • Voice biometrics replaces ID check at AHM

    Health insurer Australian Health Management deployed a biometric voice recognition system that has enabled the firm's customers to avoid any authentication-related questions which usually precede an account query or claim.

  • National Australia Bank group CIO to retire

    The National Australia Bank's group chief information officer (CIO) Ian MacDonald has flagged his intention to retire next year as restructuring at the institution sees his responsibilities distributed among regional CIOs.

  • NAB pins turnaround on improved CRM

    About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer relationship management (CRM) software package.

  • National Australia Bank replaces CIO

    The National Australia Bank has replaced chief information officer Ian Crouch with the current executive general manager of financial services Australia, Ian MacDonald as part of a management restructure designed to rebuild the reputation of the financial heavyweight.

More News >

Features and Case Studies (1)

  • Changing of the guard: National Australia Bank

    Get an insider's look at the recent history and potential imminent future of the National Australia Bank's technology operation in the second of our Changing of the guards series examining generational change in the nation's big four banks.

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