News (12)

  • NAB replaces CIO Tredenick

    The National Australia Bank has appointed former Bank of New Zealand Adam Bennett as chief information officer, replacing incumbent Michelle Tredenick as part of the bank's sweeping senior executive reshuffle announced yesterday.

  • Speech recognition systems grow up

    In this 9:38 minutes video, the managing director of VeCommerce Paul Magee demonstrates how speech recognition is being used by Australian betting firm UniTab to enable punters to make complicated wagers without requiring a human operator.

  • Voice biometrics replaces ID check at AHM

    Health insurer Australian Health Management deployed a biometric voice recognition system that has enabled the firm's customers to avoid any authentication-related questions which usually precede an account query or claim.

  • National Australia Bank group CIO to retire

    The National Australia Bank's group chief information officer (CIO) Ian MacDonald has flagged his intention to retire next year as restructuring at the institution sees his responsibilities distributed among regional CIOs.

  • NAB pins turnaround on improved CRM

    About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer relationship management (CRM) software package.

More News >

Features and Case Studies (1)

  • Changing of the guard: National Australia Bank

    Get an insider's look at the recent history and potential imminent future of the National Australia Bank's technology operation in the second of our Changing of the guards series examining generational change in the nation's big four banks.

Videos (1)

  • Play now

    VeCommerce Voice Recognition Interview

    In this 9:38 minutes video, the managing director of VeCommerce Paul Magee demonstrates how speech recognition is being used by Australian betting firm UniTab to enable punters to make complicated wagers without requiring a human operator.

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