News (8)

  • ATO hits Siebel performance snag

    The Australian Taxation Office has confirmed its Siebel-based case management system hit a significant performance snag in the four days leading up to the Easter long weekend.

  • 2007: How was it for outsourcing?

    Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.

  • Vendor management key for Immigration Dept

    The Immigration Department's ability to manage multiple vendors will prove critical to the success of its massive Systems for People technology revamp, according to IT consultancy Gartner.

  • ATO nears final phase of Change Program

    Australian Taxation Office (ATO) second commissioner Greg Farr said his staff are performing the equivalent of one regular Siebel implementation per week as they keep a case management system deployment on track.

  • Govt CIOs still misunderstand open source: Novell

    The problem with open source software is a lack of understanding, not a lack of support, according to a Novell executive who hit back at the CIOs from some of Australia's top government agencies.

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Features and Case Studies (2)

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