Fledgling telco group the Australian Voice over IP Association (AVOIPA) is being absorbed into the Australian Communications Industry Forum.
Australians do not understand the difference between Voice over Internet Protocol (VoIP) and traditional telephony services, while many VoIP providers are not aware of customer protection rules, an industry body said today.
A new code being developed by the telecommunications industry's peak body will ensure telecommunications suppliers offer "fair and intelligible" contracts for services to consumers, the body claims.
Australia's peak communications industry body has cleared the way for the launch of broadband services several times quicker than existing ADSL (Asynchronous Digital Subscriber Line) offerings.
Key telecommunications industry groups are frustrated with the federal government's failure to set guidelines for the fledgling Voice over Internet Protocol industry and have resorted to taking matters into their own hands.
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