The Australian Communications Industry Forum (ACIF) and several industry bodies are calling for a nationwide education program to combat unexpectedly high telecommunications bills.
If regulators have their way, the telecommunications industry will soon be telling those of us who use our phone services to excess "you've had enough".
The Australian Communications Industry Forum (ACIF) has come up with a draft code forcing telecommunication companies to clarify their contracts after a research showed that Australian consumers have a hard time understanding their phone contracts.
Telecom industry and consumer groups will soon make their way to the negotiating table to discuss policies for dealing with unfortunate broadband users whose hip-pockets are being hit hard by online hazards.
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