News (340)

  • Telstra to come under greater ACCC scrutiny

    The Australian Competition and Consumer Commission will soon have greater powers to detect anti-competitive behaviour from Telstra under a draft direction issued by the Minister for Communications.

  • Telstra accounts finally separated

    Telstra's businesses practices will become more transparent following a government direction to the Australian Competition and Consumer Commission to set new laws.

  • Telstra reclaims Twitter profile from cybersquatter

    Telstra has expanded its Twitter customer support footprint with the takeover of the @Telstra account.

  • Telstra launches new blogging site

    Putting the troubled history of its nowwearetalking website behind it, Telstra has re-launched its efforts to communicate with customers and stakeholders online, focused on a new blogging site dubbed "Telstra Exchange".

  • Telstra fights with BigPond glitch

    Telstra BigPond customers in NSW and Victoria have been having account issues since last weekend.

Blogs (20)

  • Read the blog post - Phil Dobbie

    Do we need the legislative blackmail?

    Virtually everyone in the telecommunications industry has their say in the Senate Standing Committee's public hearing into the pending legislation to split up Telstra, in this week's Twisted Wire podcast.

  • Read the blog post - David Braue

    Is Conroy backpedalling on separation mandate?

    Now that Minister Stephen Conroy has played his hand regarding Telstra's separation, the hard part begins.

  • Read the blog post - David Braue

    Will the NBN kill digital TV as we know it?

    As the NBN bypasses the airwaves and offers a new pipe into 90 per cent of Australia's homes, could long-languishing IPTV services spell the beginning of the end for TV as we know it?

  • Read the blog post - David Braue

    NBN a lose-lose deal for Telstra

    Labor's policy of socialised broadband has certainly proved much harder than the party believed it would be back when it was in Opposition, but it is Telstra that stands to lose the most from the NBN - and that applies whether it loses the NBN contract or wins it.

  • Read the blog post - David Braue

    Telstra's BT coat doesn't fit

    The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.

Features and Case Studies (69)

  • Telstra's IT sins

    When Telstra launched its IT transformation in 2005, then chief operations officer Greg Winn said "IT is the root of all evil in the telco industry".

  • The smart choice for Telstra

    A simple way forward for the National Broadband Network and for Telstra has now emerged.

  • Fostering a better Kaz future with Fujitsu

    For the first time, Kaz chief Mike Foster tells the full story about how the Peter Kazacos' baby was treated within Telstra, and how the deal with Fujitsu went down.

  • Telstra's artful fawning

    Reading Telstra's submission to the government on NBN regulation is a bit like reading a combination of Dicken's David Copperfield, specifically the simpering character known as Uriah Heep, and Shakespeare's The Merchant of Venice.

  • Fake Stephen Conroy unplugged

    From a secret location, Ratbags brings you a video interview with Fake Stephen Conroy satirist Leslie Nassar, complete with beer.

Reviews (47)

  • Telstra Turbo 21 modem

    While claiming a record-setting theoretical maximum speed of 21Mbps, the Telstra Turbo 21 mobile broadband modem will most likely deliver download speeds ranging from 550Kbps to 8Mbps in practice.

  • Telstra EasyTouch

    A cute, Next G capable clamshell that performs well, but without any remarkable features the EasyTouch fails to make a lasting impression.

  • i-mate Ultimate 9502

    The i-mate Ultimate 9502 is the larger sibling of the i-mate 8502, and shares the honour of being Australia's first HSUPA phone. While we believe this phone is in the same league as a BlackBerry or the iPhone, be wary of Telstra's promised internet speeds.

  • Telstra Next G Prepaid Broadband

    Telstra's prepaid wireless broadband offering is good for casual browsers or those who'd rather avoid dodgy Net cafes, but beware there's a pricing sting to be considered.

  • TIO investigates pre-paid mobile accounts

    The Telecommunications Industry Ombudsman is investigating SIM-Unlock fees attached to pre-paid mobile accounts to determine whether they are 'penalties', and therefore unrecoverable by common law.

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