Telstra's businesses practices will become more transparent following a government direction to the Australian Competition and Consumer Commission to set new laws.
Telstra's unions have decided to approach the telco's institutional investors to put the bad word on Telstra's senior management in the lead up to its annual general meeting.
Although Telstra has taken the plunge into Twitter, using the tool to monitor service outages and contact customers about support issues, major broadband rivals Optus, Internode and iiNet have no immediate plans to follow Telstra's lead.
Telstra will be forced to keep meticulous records on activities in its telephone exchanges, according to new regulations designed to alleviate complaints by other telcos.
Finding it hard to figure out which iPhone deal is the best value for money? We've got our calculators out and read the fine print to bring you this easy to follow breakdown of Australia's iPhone pricing.
Labor's policy of socialised broadband has certainly proved much harder than the party believed it would be back when it was in Opposition, but it is Telstra that stands to lose the most from the NBN - and that applies whether it loses the NBN contract or wins it.
The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
We've all experienced that irritating feeling upon walking into a nearly empty restaurant, only to see little 'reserved' signs on the empty tables, and to be told by the matre d' that no tables are available even as other people enter and are escorted to their tables.
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
A guy I know runs a tiling business, which as far as I can see involves his drinking lots of coffee, making lots of phone calls, and making sure that around a dozen different tilers do the actual hard work. As long as they're busy, he's making money. If he finds enough new business to keep them all going for two weeks, he can take off for Hawaii -- and still be making money.
E-mail has taken a battering over the last year or so with mountains of spam and viruses delivered to our mailboxes daily. Can the problem be fixed, and can e-mail still be free?
Since last November when iiNet very loudly launched its naked DSL product, "naked" has been on everybody's lips, and it seemed like everybody was in on it. Some, however have held out. This round-up of 13 ISPs looks into who's got it, who doesn't and who wants to.
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
Apple Computer today launched its long-awaited iTunes Music Store in Australia, finally giving iPod owners a legal way of downloading music online. Extra: A peek at other Web stores.
Telstra plans to launch in the next few days a mini help-desk software tool for its BigPond Internet customer base as part of its AU$100 million package to shore up its Internet service provider arm.
The i-mate Ultimate 9502 is the larger sibling of the i-mate 8502, and shares the honour of being Australia's first HSUPA phone. While we believe this phone is in the same league as a BlackBerry or the iPhone, be wary of Telstra's promised internet speeds.
A cute, Next G capable clamshell that performs well, but without any remarkable features the EasyTouch fails to make a lasting impression.
Telstra's prepaid wireless broadband offering is good for casual browsers or those who'd rather avoid dodgy Net cafes, but beware there's a pricing sting to be considered.
Fancy a 1.3Mbps broadband pipeline direct to your notebook, without a cable in sight? The new BigPond wireless data card makes good on Telstra's lofty promises for its Next G network.
The Telecommunications Industry Ombudsman is investigating SIM-Unlock fees attached to pre-paid mobile accounts to determine whether they are 'penalties', and therefore unrecoverable by common law.
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