Optus is decommissioning its Nortel-powered hosted VoIP Centrex offering in favour of a new voice module delivered over its next-generation Evolve network.
Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
ZDNet Australia journalist Renai LeMay weighs in with his 2007 predictions for the local telecommunications industry.
Interest in Voice over Internet Protocol technology has reached fever pitch amongst Australian businesses, an Optus survey claims, but competing research by Pacific Internet suggests otherwise.
Domestic telcos are calling for a new dedicated numbering scheme for VoIP services similar to the mobile 04XX range. However there is no agreement about details and a smaller carrier's coalition says such a scheme would be uncompetitive.
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
A good merger always gets the pulse racing -- and Seven's takeover of Unwired could be shaping up to be one of the most interesting for a while.
Somewhere along the line, it became assumed that xDSL technologies -- which run over the last-mile of wiring so tightly controlled by Telstra -- were the only way forward for Australian broadband.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Telstra's negotiation with Optus for cheaper wholesale copper network access was an exercise in protecting its assets, said veteran telecommunications analyst Paul Budde, who claimed the deal would actually lessen competition.
Telstra is determined to create new sources of revenue by investing in new IP infrastructure and building managed offerings around the integration of infrastructure and services. This means turning the company into a new kind of business -- with major implications for the whole economy.
Although the benefits and potential savings are well known, businesses have long been taking a wait-and-see approach to voice over IP. But will the aggressive movements of carriers and telcos force businesses to act?
iBurst is a superb wireless broadband solution that's highly useful for the mobile business user, but users who don't require portability will likely find its price to be a deal breaker.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Videoconferencing at the beach may still be a pipe dream, but the mobile workforce is here today. ZDNet Australia examines how businesses are reaping the benefits of mobility.
Conroy ducks, Ballmer evades and Android Fails -- Club Builder
Club Builder this week takes a long look at Senator Conroy's recent attempt to explain his Great Firewall of A… Watch it now
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