The Australian Competition and Consumer Commission has warned online traders that they must comply with the same laws that apply to their real-world counterparts, following release of an online survey revealing that many sites are denying customers their legal rights.
Regrettably, 2003 proved to be a year in which online scamming elevated itself to new heights, with inexperienced, gullible or just plain unfortunate individuals facing a minefield of potentially expensive schemes.
A company that misled small businesses into believing it dealt with Internet domain name registrations will be forced to cough up customer refunds, retract false information and contribute to legal fees, following action in Federal Court, Brisbane.
Allegations of unethical behaviour in the domain name game are being bandied about, with Australian domain name companies claiming to be concerned about the impact on consumer's perception of the industry as a whole.
The Australian Competition and Consumer Commission has formally taken court action against Domain Names Australia (DNA) and its director for alleged breaches of the Trade Practices Act related to mailouts to domain name holders.
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