Most telcos are spurred to provide help to emergency services only when it fits their economic agenda, the ACA was told.
Domestic telcos are calling for a new dedicated numbering scheme for VoIP services similar to the mobile 04XX range. However there is no agreement about details and a smaller carrier's coalition says such a scheme would be uncompetitive.
In an exclusive interview, the Australian Communications Authority's retiring chairman Dr Bob Horton explains why consumer rights continue to lag. He touches on other topics including regulating mobile adult content.
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