The Australian Communications Authority has reported that telecommunications carriers showed an overall improvement in fault repairs during the June quarter of this year.
The latest report card from the Australian Communications Authority has given the major telcos mixed reviews in repairing faults and reducing mobile call congestion rates.
The federal government has sought to claim credit for a rise in telecommunications performance during the December 2003 quarter, claiming the performance shows its industry measures "are working effectively".
With the future structure of Australia's telecommunications industry still up in the air, both sides of politics have attempted to score points over the latest report on the state of services.
The nation’s leading telecoms carriers’ fault repair efforts declined nationally in the March quarter, a fact that both Telstra and Optus blame on the NSW bushfire and flooding in the state.
In an exclusive interview, the Australian Communications Authority's retiring chairman Dr Bob Horton explains why consumer rights continue to lag. He touches on other topics including regulating mobile adult content.
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