News (13)

  • Telstra slides on rural performance

    The national communications regulator today released a report showing some aspects of Telstra's performance in rural and remote areas have continued to dip over a two-year period.

  • Government tightens service screws on Telstra

    Telstra customers are kicking off 2003 with additional government protection for their service levels, as the carrier faces fines of up to $AU10 million if it breaches a new reliability framework.

  • Regional telcos to pick up $6 million Telstra tab

    Around 45 of Australia's smaller regional carriers are about to receive bills totalling more than AUD$6 million to subsidise Telstra's commitment to universal service.

  • Telstra to fix 'worst performing' exchange service areas

    Telstra has been given till the end of the year to fix 54 Exchange Service Areas which were identified as the worst performing in the country.

  • ACA releases telco Report card

    The latest report card from the Australian Communications Authority has given the major telcos mixed reviews in repairing faults and reducing mobile call congestion rates.

More News >

Features and Case Studies (1)

  • Consumers rights still lagging: ACA chief

    In an exclusive interview, the Australian Communications Authority's retiring chairman Dr Bob Horton explains why consumer rights continue to lag. He touches on other topics including regulating mobile adult content.

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