It's official: households and small businesses are becoming less and less satisfied with the services delivered by telecommunications companies in Australia.
Australian businesses are ready to take on mobile data technology in the near future, according to a new survey from ACA Research.
Consumer satisfaction over local call rates and line rentals has decreased this year, with more than two thirds of respondents to a survey indicating the costs were too high.
The Australian Communications Industry Forum (ACIF) has come up with a draft code forcing telecommunication companies to clarify their contracts after a research showed that Australian consumers have a hard time understanding their phone contracts.
Household consumers and small businesses are not satisfied with the level of price competition for fixed and mobile phone services, according to the survey conducted by the Australian Communications Authority (ACA).
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