News (10)

  • Consumers unaware of telco compo clause: survey

    Most consumers are not aware of their right to financial compensation if timeframes for phone connections and fault repairs aren’t met by telco players, according to an Australian Communications Authority (ACA) survey.

  • Telstra schoolboy death report blames the rain

    A month after Telstra and the Australian Communications Authority both launched independent investigations into the death of 10-year-old Sam Boulding, who suffered a fatal asthma attack at a time when the family phone was out-of-service, the nation’s incumbent carrier has finally made public the results of its inquiry.

  • Australian SMS emergency services a no-go

    The Australian Communications Authority has ruled out the possibility of SMS-based emergency services, despite calls from hearing impaired community groups that such a service be provided by the likes of the police.

  • Phone-related death: an isolated Telstra incident?

    The Federal Government-driven investigation into a dysfunctional phone service, tied to a Victorian schoolboy’s death, will seek to uncover if there is something “systematically wrong” at Telstra.

  • Jamming device refuels Australian mobile debate

    Australia's ban on mobile phone jamming technology has come under renewed debate, with one local reseller encouraging the implementation of a Bill to allow such devices to be used here.

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