Australia's telecommunications complaints authority has welcomed federal government moves to cut off a practice whereby consumers are unknowingly lured into copping excessive telephone bills for Internet usage.
The Australian Communications Authority has proposed a monthly "cap" of AU$250 on bills associated with premium telephone numbers under measures to protect users from excessive bills.
Telecom industry and consumer groups will soon make their way to the negotiating table to discuss policies for dealing with unfortunate broadband users whose hip-pockets are being hit hard by online hazards.
The Australian Communications Industry Forum (ACIF) has come up with a draft code forcing telecommunication companies to clarify their contracts after a research showed that Australian consumers have a hard time understanding their phone contracts.
Industry groups have sent a stinging rebuke to proposed legislative changes designed to combat Internet dumping, recently announced by the government.
Spam costs businesses an average of A$900 per employee per year in lost productivity. Will Australia's new anti-spam laws reverse this trend?
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