Telstra has clocked up one million ADSL broadband customers on its BigPond service, doubling the customer base in less than 12 months.
Telstra receives around 2,200 service-related complaints from its customers each day, the Federal Minister for Communications and Information Technology, Senator Richard Alston has admitted.
If you're in the market for good network engineers with plenty of experience, now might be the time to start sniffing around for talent.
Telstra claims its new 'One Number, One Voice' natural language speech recognition front end for residential, mobile and small business enquiries is working better than expected.
In the first instalment of this two part series, Federal IT Minister Senator Richard Alston talks exclusively to ZDNet Australia about broadband pricing, Telstra's service levels and Australia's cyber-terrorism initiatives.
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