Siemens is to sell a majority share of its enterprise communications business to an American private equity firm, the Gores Group, and will start a joint venture involving the business with its new partner.
Skype has teamed up with Logitech to announce enhancements to the quality of video calls, but only for users of certain new Webcam products from Logitech.
VoIP company takes page from parent eBay, offering a business-rating directory and a service linking advice givers and seekers.
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
Intel on Tuesday outlined several advancements it hopes will improve the performance of next year's notebooks, including a technology that creates a deeper sleep state.
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
We look at three hardware tools and one software tool for network maintenance.
For Western Australia's DVG Automotive Group, the ability to move phone calls over a data network was just the beginning of a VoIP project that's on track to pay for itself in as little as seven months.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
Fonality's trixbox is an ISDN and traditional POTS-style telephony system based on the open source Asterisk software, and comes with dedicated hardware eliminating compatibility issues. We found trixbox to be competitively priced and easy to set up.
We look at three hardware tools and one software tool for network maintenance.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
The Linksys CIT400 allows you to make both land-line and Skype calls, all without a PC.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Industry-leading performance and availability by HP and Intel
Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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