Siemens is to sell a majority share of its enterprise communications business to an American private equity firm, the Gores Group, and will start a joint venture involving the business with its new partner.
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
For Western Australia's DVG Automotive Group, the ability to move phone calls over a data network was just the beginning of a VoIP project that's on track to pay for itself in as little as seven months.
Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
Until recently, it's been difficult to use the words "secure" and "wireless" in the same sentence. Recent developments mean that's no longer the case. ZDNet Australia looks at six different options.
Microsoft Exchange might be the most popular mail server but is it the best? We test the alternatives.
With an interface that lacks ads but is also short on features, this early Google Talk beta serves Gmail users who want to chat via text or voice.
The spread of convenient wireless LANs has delighted hackers, who find many WLANs vulnerable. Managing and securing a wireless network is therefore vital, but rarely done well. ZDNet Australia compares the offerings from AirDefense and AirMagnet.
Until recently, it's been difficult to use the words "secure" and "wireless" in the same sentence. Recent developments mean that's no longer the case. We look at six different options.
The latest bundle of mobile technologies from Intel arrives late and somewhat piecemeal, but delivers a useful set of incremental enhancements.
For office workers who consider video conferencing their life, the Versa E6200 has the performance and features to support such a lifestyle. However, the lack of external docking options may hinder those who like to transform their notebooks into desktop wannabes in the office.
Planet CNET: New ways to shop for mates and tuna fish
Shopping by mobile phone takes on a whole new meaning in Australia, Wi-Fi flies high over San Francisco, and g… Watch it now
Will the NSW Govt put Linux in schools?
Naked Mac versus protected PC: What wins?
Dear Telstra: pack up your toys, go home
At The Whiteboard Video Series
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CXOs Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
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Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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