News (2)

Features and Case Studies (7)

  • Four network maintenance tools tested

    We look at three hardware tools and one software tool for network maintenance.

  • VoIP: ROI in seven months for car dealership

    For Western Australia's DVG Automotive Group, the ability to move phone calls over a data network was just the beginning of a VoIP project that's on track to pay for itself in as little as seven months.

  • Checklist for VoIP evaluation

    Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

  • Seven mail servers tested

    Microsoft Exchange might be the most popular mail server but is it the best? We test the alternatives.

More Features and Case Studies >

Reviews (6)

  • Fonality Trixbox (Base Appliance)

    Fonality's trixbox is an ISDN and traditional POTS-style telephony system based on the open source Asterisk software, and comes with dedicated hardware eliminating compatibility issues. We found trixbox to be competitively priced and easy to set up.

  • Four network maintenance tools tested

    We look at three hardware tools and one software tool for network maintenance.

  • Avaya IP Office 500

    While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.

  • First Take: Google Talk

    With an interface that lacks ads but is also short on features, this early Google Talk beta serves Gmail users who want to chat via text or voice.

  • Seven mail servers tested

    Microsoft Exchange might be the most popular mail server but is it the best? We test the alternatives.

More Reviews >

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    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
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    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
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