News (48)

  • MSN bust opens door for IM rivals

    Even though Microsoft has claimed victory in restoring its MSN Messenger service, some problems linger--including the opportunity the outage provided for the company's competitors.

  • MSN Messenger outpaces ICQ in Australia

    Australian instant messaging services are not following the US lead, with MSN Messenger leading the race for market share at the expense of ICQ.

  • Microsoft drives the message home to Aussies

    The adoption of Instant Messaging in Australian workplaces is growing rapidly and Microsoft is leading the charge, according to recent research.

  • Work together, IM giants told

    Instant messaging use is growing in offices and homes around the world, and the big players are being told by a standards board to work together.

  • Can Microsoft weather its HailStorm?

    A partial outage of Microsoft's MSN Messenger service is casting a shadow over a wide-ranging services strategy that Microsoft hopes will be its future.

Features and Case Studies (10)

  • First Take: Yahoo Messenger 7.0 (beta)

    Yahoo's next IM app lets you make free voice calls and leave voicemail, and it adds search and antispam tools.

  • Selecting an IM solution

    When you decide to use instant messaging, you must choose between developing an internal solution or implementing a commercial IM service. Here are some issues to consider while evaluating your IM options.

  • Facing the new IM issue

    Though many of the security issues inherent in using IM applications are being solved with new technologies, IT leaders now have to worry about a new headache: interoperability concerns.

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • Next wave of IM use is coming

    Instant messaging is a popular consumer tool that hasn't taken deep root in the enterprise. But some of the biggest technology players are working to change the landscape by pushing IM in the workplace.

Reviews (17)

  • Work together, IM giants told

    Instant messaging use is growing in offices and homes around the world, and the big players are being told by a standards board to work together.

  • AT&T follows Trillian's lead

    AT&T have brought out a chat program called IM Anywhere, which allows you to organise multiple messaging services into one account.

  • MSN Messenger goes dark

    Microsoft's Instant Messenger service went down early Monday, affecting up to 75 million people worldwide who sign on to the service to chat with friends and co- workers.

  • MSN Messenger 6.2

    Intrusive registration process and fee-based add-ons keep us from warming up to this instant messenger.

  • MSN Messenger 6 Public Beta

    MSN Messenger 6 is a fun, exciting way to chat. Current users should upgrade.

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