Apple
Oh, Apple. You created a domain where humans came first. You took usability and distilled it into an art form. Now look at you. iTunes is a music player the size of a fat-bottomed whale that gobbles resources like krill. It spends half its time trying to sell us stuff and the other half trying to stop us using it. But that's not as bad as your auto-update policy: slipping us stealth copies of Safari under the cover of important version updates to iTunes and Quicktime -- what is this, Make Microsoft Look Good day?
4%
2%
Do they realize it.
Do they realize that I no longer EVER use Outlook, Real Player, Reader, Itunes, Quicktime (not that it ever works properly anyhow), that I've "tamed the web" so that I can unclick Yahoo Toolbar install with my eyes shut, that no Symantec or Norton software ever gets near my machine, that most software updates are set to manual and the firewall stops any of the big ones "phoning home" without telling me.
Or that I've realised that my free browser, email, virus checker, firewall, image program, media player etc etc actually WORK BETTER than the paid for stuff.
Mabe they don't care, coz most computer users are idiots - well they like me will end up learning soon enough.
Good article, well put!