Internet Security's latest version was hard to install and produced several noticeable glitches that distracted us from the benefits of the suite.
Trend Micro PC-cillin Internet Security 2007 suite is in transition. Although the package still retains the name PC-cillin, the company refers to the product as Trend Micro Internet Security 2007 and sees it more as an umbrella suite that encompasses the PC-cillin antivirus protection on the desktop and their new TrendSecure suite online-only extras. Whatever the name, whatever the grouping, we weren't all that impressed with Trend Micro PC-cillin Internet Security 2007, especially after we experienced a few notable glitches, not once, but several times, from September 2006 through to February 2007. We do applaud Trend Micro's technical support, which is free, and we also like some of the unique security tools, such as the one that checks your machine for all the recent Microsoft update patches. For the average user, however, we still recommend ZoneAlarm Internet Security 7, which is a much lighter, better balanced Internet security suite with fewer glitches.
We repeatedly had trouble connecting to the Internet after installing different versions of Trend Micro PC-cillin Internet Security 2007. Trend Micro says it is working on a fix.
Installation and setup
Unfortunately, we experienced trouble with each installation of Trend Micro PC-cillin Internet Security 2007 suite from September 2006 through to February 2007, despite program updates from Trend Micro. The worst required us to disable then re-enable the Trend Micro firewall to connect to the Internet. Trend Micro admitted this was a known problem on some machines and assured us a fix was forthcoming. However, in February 2007, six months after general release, Trend Micro mailed us two different updated CDs for installation. Despite the update, we still had to disable, then re-enable the firewall to contact with our wireless network. On average, it took us about 20 minutes of combined installation, updates, and some juggling between enabling and disabling the Windows and Trend Micro firewalls, before we were able to start using the product, far longer than any other product we tested. Not exactly a smooth installation.
The interface for Trend Micro PC-cillin Internet Security 2007 is simpler than in previous versions, although we found the TrendSecure side panel distracting.
The Trend Micro PC-cillin Internet Security 2007 interface has been simplified from previous versions, perhaps too much. Features are grouped along the left-hand side, with specific configuration settings filling the main, right-hand window. A right side panel contains TrendSecure information, such as updates to existing applications available for download. We found this annoying, popping open every time we accessed the main console. We also noticed that after our installation of the product, we had an unexplained blank space at the bottom of the Firefox browser, something not present on Internet Explorer. We could find no information or remedy for this on the Trend Micro Web site.
As a Trend Micro PUG member I was surprised at this article,
while I have had some issues, I am yet to experience anyt issues with Firefox 2.020 at all with Trend Micro Products.