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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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ZoneAlarm Internet Security Suite 2009 By Robert Vamosi, CNET News.com September 05, 2008 URL: http://www.zdnet.com.au/reviews/software/security/soa/ZoneAlarm-Internet-Security-Suite-2009/0,139023452,339291819,00.htm
ZoneAlarm Internet Security 2009 provides top-notch security protection that is light on system resources, allowing you to work unencumbered. The improvements within Check Point ZoneAlarm Internet Security 2009 are mostly under the hood, but they are nonetheless significant. Optimising the resources for desktop and laptop Windows users is important within a suite of tools, and long-time ZoneAlarm users will notice the benefits almost immediately. There's a new user interface, but little else feature-wise. Unlike some everything-including-the-kitchen-sink suites we've seen lately, ZoneAlarm still covers just the basics, and continues to be best of breed in antivirus, anti-spam, and firewall protection. Missing, however, is its Web 2.0 safe-browsing protection, which Check Point has yielded to its new ForceField product. We think that's a mistake. The competition among Internet Security-suite vendors is heating up. Coming soon, we expect to see major improvements in Internet Security suites from Symantec Norton, McAfee and Trend Micro, and so we will be adjusting our review of ZoneAlarm Internet Security 2009 accordingly. Right now, current users should be satisfied with the upgrade, and new users won't be disappointed, but we don't feel comfortable awarding ZoneAlarm Internet Security 2009 with our Editors' Choice award yet this year. Set up With the install, after an initial reboot, we were asked a series of questions to help us set up the application. The first question is in regards to the ZoneAlarm program-control security setting, which controls the number of message alerts you'll see on your desktop. A Maximum setting flags everything until ZoneAlarm "learns" which security settings you prefer; an Auto-Learn setting starts the learning process earlier by temporarily lowering the security settings, resulting in fewer messages; and finally, a Minimum setting protects you against older, known alerts but no new threats, resulting in virtually no alerts. The default is Auto-Learn, and we left it at that setting. Next, you're asked to participate in DefenseNet, ZoneAlarm's security-threat centre where new alerts are recorded anonymously; you can opt out, if you prefer. After that, you'll be asked whether you have antivirus protection and, if you don't, whether you want to enable protection within ZoneAlarm. For this, we advise you to choose ZoneAlarm's protection — not only will you then manage everything through the ZoneAlarm interface, but you'll receive state-of-the-art protection from Kaspersky Anti-Virus. Finally, the program will ask whether you want to scan your PC starting immediately. After these questions, you'll need to reboot once again. Should you decide to uninstall, ZoneAlarm Internet Security 2009 includes an uninstall icon in the All Programs listing — something McAfee and Norton do not. The uninstall process is smooth, first verifying that you want to do this, then disconnecting from the Zone Labs servers and removing the application. Upon reboot, we found absolutely no trace of ZoneAlarm — not in the Registry, not in the system folders. We cannot say the same for McAfee, Norton or Trend Micro. Interface Features Unlike other suites we've reviewed, ZoneAlarm has less noise; that is, it produces fewer alerts for applications already running on our desktop. That's because Zone Labs maintains a rather large database of legitimate applications and compares the signature of what's on your system with those in its database. For the most part, ZoneAlarm only flagged unusual activity, which is what you want a good firewall to do. For example, ZoneAlarm notified us of a user who persistently attempted to scan our wireless laptop, then allowed us to block that user. Other firewalls we've reviewed only recorded these attempts in their logs; it's up to you to review the logs and take action. A real-world identity-theft program was announced with version 6.5 and has been tweaked yet again in the 2009 version. This year ZoneAlarm has branded its own Identity Fraud Protection Center, offering helpful how-to's on what is Identity Fraud and how to prevent it, including a new service to monitor activity on your credit report. There is also a service that helps you, should you become a victim, with personal assistance. No other Internet Security suite includes real-world security protection like ZoneAlarm. We think the ZoneAlarm suite's focus on identity theft in this version more than justifies the cost of the Pro version or suite. Also, most vendors have opted out of including parental controls (or calling them such). ZoneAlarm includes a Parental Control feature in its left-hand column. While you don't have to have children in the house to want to filter websites and email content, it's refreshing to see that ZoneAlarm continues to include it within its suite under a recognisable name. But, all is not yet perfect within ZoneAlarm. The suite lacks antiphishing protection and safe-surfing tools. For that, Check Point is directing users to its ForceField product. For now, look for special offers that allow you to buy ZoneAlarm Internet Security and ForceField as a bundle. In the future, aspects of ForceField may be combined with ZoneAlarm Internet Security, but Check Point was vague on those plans. Also missing from the ZoneAlarm Internet Security 2009 are features found in other Internet Security suites that back up and shred data files. Performance In our annual anti-spyware testing, ZoneAlarm Pro 7 fell from the top in our spring 2007 test to the middle. CNET labs conducts three separate tests using spyware found to be bundled within free applications rejected by CNET Downloads (as part of its software policies, CNET Downloads does not host applications containing known spyware). In the first test, active detection, ZoneAlarm Pro 7 detected a favourable 90 per cent of the spyware; however, in the second, on-demand test, ZoneAlarm Pro 7 detected 30 per cent of the spyware; and in the final, removal test, ZoneAlarm Pro 7 removed all traces for only 30 per cent of the spyware, which lowered the anti-spyware product's overall score. For the 2009 release, the anti-spyware stand-alone will no longer be offered, but incorporated into ZoneAlarm Pro and ZoneAlarm Internet Security. Support ZoneAlarm Internet Security 2009 lacks printed documentation, and this year also lacks an informative flash tutorial seen in past releases. The built-in help file is excellent, thorough and very specific, effectively balancing detail and clarity. And the ZoneAlarm online knowledge-base is good as well. Conclusion
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