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Company: Victorian Loyalty Program Marketing
This company's network administrators are worn out needing to apply patches manually to servers and desktops and want a software solution to automate the process.
Approximate budget: Open.
Requires: Above all, ease of use, and the ability to manage the process centrally is the key concern. The company has servers running a variety of operating systems, so a package that can handle Linux and various flavours of Unix would be grealy appreciated. The ability to test patches before they are deployed would be a big bonus.
Best Solution: The only end-to-end patch management software submitted was Novadigm's Radia Patch Manager, so it's the best option for this company. It did everything we expected of it, however it wasn't the easiest to use.
Look out for...
- Does the software just deploy or actually manage patches?
- Can it patch third-party software applications, not just Microsoft products?
- Which platforms does the admin software run on?
- Which platforms do the client PCs have to be running on?
- What add-ons can be purchased?
- How many users will you have to manage?
- What methods does the software use to test patches?
- Does the software uses client agents?
- Can it do reporting?
This article was first published in Technology & Business magazine.
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