Looking for other users who've been in the same boat as you? Some great places to start are the Microsoft Office discussion groups and the microsoft.public.outlook newsgroups. Here, knowledgeable non-Microsofties pop in to answer the questions you post.
Also, several third-party consultant sites send out newsletters or post tips. The best of these include Slipstick Systems and Amrein Engineering's Exchange Resource Center. The Amrein site is devoted to Microsoft Exchange Server issues, but don't overlook Exchange Server sites when searching for nuggets of Outlook wisdom.
You should also check out OutlookPower magazine, which posts the same type of content you see in newsgroups in an e-zine format.
When Outlook can't fill your needs, it's time to start searching for a third-party utility or add-in to fill the gap. Some of the best places to go looking for plug-ins on the Web are 4Team, Sperry Software, MapiStore, and ZDNet's own Downloads channel
If you get desperate, search and directory engines can be helpful, too. These include Soft411.com and Google's Outlook directory.
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