Corporate mobility: Six wireless e-mail packages tested

By
03 June 2003 09:30 AM
Tags: e-mail, pan, 802.11b, gprs, lotus, domino, 802.11a, 802.11g


Infowave Symmetry Pro Enterprise

Screenshot Before you install Symmetry Pro, you need to create and re-permission a user account on your Exchange server, following the pre-installation instructions bundled in the downloaded zip file from Infowave. Once that's done, there is then a utility provided that checks the system software status prior to running the main installation/setup application. After a relatively quick install routine, the configuration wizard pops up.

The configuration wizard runs you through a few more basic questions, then runs an Exchange Server connection test before informing you that the software is installed, configured, and ready to go.

Administration of this application is very straight forward, once the application control window has been opened from the program group there are only several options to select and edit to add/remove users and setup and administer their accounts.

E-mail to mobile
devices

Introduction

1. Extended Systems
XTNDConnect Server

2. IBM Lotus Domino
Everyplace Access

3. Inforwave Symmetry
Pro Enterprise

4. Microsoft Exchange
Server 2003

5. Synchrologic Email
Accelerator

6. Wireless Knowledge
Workstyle Server


Specifications
How we tested
Final words
Symmetry Pro requires users to utilise client-based applications. On Pocket PC devices, they need Pocket Outlook, while there is a separate client for Palm OS devices. However, users need to install this on their desktops in order to transfer the client to their mobile devices.

Symmetry Pro is a integrated package, however the reliance on the client software being installed on the users' desktop systems and also the client devices make it difficult for mobile workers who would like to use multiple mobile platforms to access their e-mail.

Product: Inforwave Symmetry Pro Enterprise
Price: US$135-$175 per user, depending on number of users.
Vendor: Infowave
Phone: +1 604 473 3600
Web: www.infowave.com

Interoperability:
Supports Palm and Pocket PC, but works with Exchange Server only.

Futureproofing:
Limited to Exchange platform; could run into issues in the future.

ROI: ½
Twice the price of Workstyle, but at least it’s not subscription-based.

Service:
Phone support between 6am and 6pm Vancouver time only. Support contracts 20 percent of upfront cost.

Rating:

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