Broadband: Which plan is for you?

Broadband delivery technologies
As mentioned at the beginning of the review xDSL and Cable are just two of the broadband delivery services in Australia. But there are a variety of wireless and ISDN also kicking around. ISDN is limited to 64Kb blocks, needing a dedicated copper line from the exchange, which means you would need a separate phone line to be able to make/receive phone calls. Most ISDN services are delivered in 128Kb services but are also available up to 2Mb, which is 30 lines (and the associated costs).

DSL or not DSL? Cable is the question
DSL technologies are mostly now Asynchronous (ADSL) as opposed to Synchronous (SDSL). Newer services are DSL2 and DSL2-RE. To access a DSL service one needs to subscribe to a provider who has a DSLAM (provider termination equipment in the local exchange) with spare ports. Traditional DSL technologies are limited to a 4km radius of the exchange and the quality of the copper cable the service is running across to reach the customer's premises. Newer DSL2-RE addresses this limit somewhat by offering Reach Extension (RE) of up to 9km in radius from the exchange but at the same speeds of traditional DSL1. xDSL ranges from 64Kb/s through to 12Mb/s.

Cable providers are in limited supply in Australia, most choosing hybrid fibre coaxial (HFC) technology to deliver services with great speeds possible (most range between 4Mb/s to 15Mb/s on the network).

Wireless
Wireless is an emerging battlefield, particularly in the commercial data and Internet service provision industries. It has settled down somewhat with the usual 802.11a/b/g and the upcoming WiMAX offerings for most corporate and home networks. The carrier or commercial equipment is still in a state of flux, falling into two categories. Firstly there is the mobile/portable broadband market catered mostly by the incumbent mobile telecommunications carriers and covering varying technological platforms, 3G, GPRS, CDMA, EVDO etc. Secondly there is the newer wireless Internet service providers (WISPs) who are using carrier or commercial service-grade wireless equipment such as Motorola's canopy system or Airspan's BWA family of products, to deliver wireless Internet access to a fixed point (buildings etc) with a range of up to around 30km from their access point (AP). This generally involves mounting an external antenna.

Satellite
Another wireless technology becoming more prevalent these days is two-way satellite services which can deliver Internet data. These services are limited to a maximum of just over 100kb/s and have a relatively high latency due to the distance of the satellite from the Earth as well as the high forms of compression and tricky packet handling that needs to go into making every last bit of data sent via a Satellite pay for itself. The longer the latency the worse it is for "live" streams of data such as VoIP as there is a delay introduced. For most data services just shuttling data from one point to another, latency (unless extreme) is barely noticeable.

What do we do with all this extra bandwidth?
Specific services that can be run across broadband technologies are also driving demand, similar to the way multimedia and more graphically and processor-intense applications were developed increasing the need for faster, more spacious desktop computer systems. More bandwidth-hungry Internet applications are being developed and driving broadband bandwidth needs. These are commonly known as triple-play services or voice, video, and data (VVD). As the name suggests, these involve delivering voice telephony services, video (television, video, and movies on demand etc), and data (Internet, VPN, LAN etc) over the one medium -- in this case a broadband service. And in the case of voice at least, it needs to be a very reliable and relatively high-quality service.

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Talkback 11 comments

    Broadband review WOW ! Anonymous -- 14/11/05

    Wow what an excellent review, keep up the great work. This is what we love to see

    Legends Anonymous -- 14/11/05

    You guys really know your stuff great test and informative review. Pity there were not a whole lot more broadband providers included.

    Great Review... NOT Anonymous -- 14/11/05

    Love that fact that when I went to that page there was an AAPT ad at the top!!!

    I can't really see how this review is measured nor does it seem to be discussed.

    Why is the static IP options mentioned for Netspace and AAPT but not internode?

    Don't AAPT buy their international bandwidth though someone else?

    What the hell is future proofing? and how the heel can it be measured?

    I'll review the review..... poor very poor.... Some of the lines don't even have similar information.... and there not categories as to what they are there for...

    I think someone needs a kick in the arse for this review.... I'm now dumb from reading it!

    Read the How we Tested Anonymous -- 15/11/05 (in reply to #120123270)

    If you read the review you would see the How we Tested section.

    http://www.zdnet.com.au/reviews/software/internet/0,39023437,39221708-7,00.htm

    Pretty much covers it all.

    Wow, you really got this one correct... NOT. Anonymous -- 15/11/05

    How about you get a clue. Then have another crack at it.

    Why no mention of VOIP Anonymous -- 15/11/05

    Surely, a big component of any broadband review must focus on wireless and the elimination of line rental. All DSL does is give unearned revenue to Telstra.

    VOIP and Wireless present a big saving without the $30 dead money each month.

    Yes I have dumped the home phone..

    Very informative Martin Hamil -- 15/11/05

    Seems not all services are created equal despite purporting to be so!

    Very interesting to see the critics of this report don't publish their details or whom they are affiliated with.

    This is a bias article Anonymous -- 18/11/05

    This is a bias article for a number of reasons:

    1. It forgot to include Telstra and Optus
    2. It recommended AAPT and their website/banners have AAPT ads everywhere.

    I would not believe everything you read in this article.

    Did you even read the review before commenting? Mark Jacobs -- 24/11/05 (in reply to #120123486)

    It seems you did not even read the first few paragraphs! before commenting my friend. Both companies you mentioned are described and the reasons they gave for failing to participate.

    START QUOTE >>> "This month we invited the Internet service providers generally considered to be the top 10 in Australia to submit a plan for this review. Interestingly, both Optus and Telstra declined to submit, as did Exetel.

    Telstra's response was that they were simply too busy to participate as this extract from their e-mail shows: "Telstra Business and Government have declined your invitation and the BigPond production team has been flat out and indicated it's not able to assist at this time."

    Optus states that it does not have DSL available in the area of the Test Labs, and were clearly not willing to use Telstra's." >>> END QUOTE

    Seems to me that this review was very well put together and each provider thoroughly tested over time by an independent organisation Test Labs it seems. To wit an excellent and thoroughly scientific test methodology has been described, provided and used by them, and the resulting facts are supplied in a easy to understand format.

    Seems to me that AAPT have won fairly and squarely and have advertised complementarily.

    By the way what organization do you represent your post was marked anonymous, perhaps this Telstra or Optus hmm?

    WiMax Anonymous -- 24/11/05

    I am on a Hibis airspan Wimax service. It generally seems really good and the speeds are not bad - according to ZDs tester it is generally around 450Mbs. However I use alot of Voip and I am not sure that it isn't abit lumpy/has some lag problems..(I have tried pinging my Voip server and it generally comes in at 400-500ms)...any thoughts from anyone..any similar experiences

    What a review! I Anonymous -- 26/10/09

    Thanks so much for such thorough insight. I was a bit iffy in considering AAPT as a provider, but they're serious contenders now. Thanks!

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