NEO is short for Nelson E-Mail Organizer. The folks at Caleo Software tell us "NEO Pro is an ideal solution for those who want to enjoy even more control of their Inbox. With its Unified Message Store feature, NEO Pro will give you unparalleled capability to quickly view and search across all your message stores in one easy step. Imagine being able to instantly retrieve an important message buried in the dark recesses of your archives. NEO Pro truly turns your Outlook message stores into an instantly accessible and powerful database."The installation of NEO Pro 3.0, while slightly more complex than some of the other applications in this review, is still a walk in the park and takes less than five minutes to complete, including the initial configuration.
The actual catalogue synchronisation for our test message store took just over 10 minutes. This included synchronising the personal folders containing 12,493 items, cleaning up the catalogue (9948 items), organising the folders (143 items), and updating the word index (11,421 items).
Once the synchronisation has been completed, the interface at first seems overwhelming. However, after a short while one becomes aware of the logically displayed frames and toolbars and it becomes easy to find the specific tools to assist with the e-mail management. Also combined with the online tutorials, most average users could become proficient in its use within a very quick timeframe.
One nifty feature is the ability to run through the tab bar and instantly view statistics and sorted mail by: correspondent, bulk e-mail, category, status, date, or attachment. This is particularly handy when trying to weed out that elusive e-mail. This application is definitely the most comprehensive set of tools for managing e-mails in this review, however some may feel that it goes a little over the top. It's definitely one for the e-mail power user. In fact, the whole application interoperates so well with Outlook that there is a small icon on the toolbar in Outlook and vice versa in NEO Pro 3, which basically allows the user to switch between one and the other. It would be fairly safe to say that most users of this advanced package would rarely look at the traditional Outlook screen for their e-mail needs preferring to stay in the NEO Pro interface.
Overall, even though it only works with Microsoft Outlook, NEO Pro is very well refined. The user interface, while seemingly cluttered, is surprisingly easy to come to grips with and allows most tasks to be put at the user's fingertips instead of having to dig deep into hidden menu systems to get the task run. Another application that is a definite must for evaluation or trial.
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| Product | Nelson Email Organizer Pro 3.0 |
| Price | AU$107 per user |
| Vendor | Caelo Software |
| Phone | +1 604 269 9006 |
| Web | www.emailorganizer.com |
| Interoperability |
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| Supports a very wide range of clients and formats; but doesn't support Outlook. | |
| Futureproofing |  ½ |
| Excellent range of features and functions, but relatively difficult to master. | |
| ROI |  ½ |
| Well priced for this application. | |
| Service | |
| No information supplied. | |
| Rating |  ½ |
Why no use a Lotus Notes client instead. It does virtually all these products do and more. Not only that, but it does not leave a gaping hole in your system like the Mircrosoft product does.