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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
Tech Guide: Buying for your business


June 11, 2003
URL: http://www.zdnet.com.au/reviews/hardware/storage/soa/Tech-Guide-Buying-for-your-business/0,139023427,120275220,00.htm


Don't make a costly mistake. Before you plunk down the big bucks on new hardware, read our expert advice on how to choose the right desktops, notebooks, servers, displays, and printers for your business.


Find the ideal business desktop 
Desktops are the workhorses of every office. Don't get stuck with the wrong ones. Here's everything you need to know about purchasing PCs for business use. 
Read Full Story


Buy the best business notebook 
Not all notebooks fit in at the office. Here's our expert advice on choosing the perfect portable for business use--from size and weight to the right processor for your needs. 
Read Full Story


Pick the perfect printer for your business 
Businesses need a printer they can rely on--but doesn't break the bank. We explain the ins and outs of choosing a model that stands up to professional use. 
Read Full Story


Choose a monitor that means business 
LCD or CRT? 15-inch or 19-inch? Here's all the info you need to make sure you purchase the right displays for your business PCs. 
Read Full Story

How to Buy: Desktops for your business

Everything you need to know about purchasing PCs for business use--from system specs to choosing a vendor.

Editors' picks
Performance

Dell Dimension 8300:
A versatile high-end PC built for top-notch application performance.


MORE OPTIONS
Apple Power Mac G4

Shopping for desktops for a business--even for a small one--is a far different experience than shopping for a PC for your home. When you're buying a home system, you try to get the fastest, biggest, and best of everything, adding on features, peripherals, and software until your credit card will hold no more. But when you're buying PCs for business, the question quickly becomes "How much can I live without?" In other words, you want a desktop that has everything you need and nothing that you don't--at a competitive price.

The basics
Most of the buying decision is a game of specs, with processor, memory, and hard drive size being the most prominent. Don't fall into the trap of paying for too many megahertz. The latest Pentium 4 processors, which boast speeds in excess of 3GHz, are overkill for the vast majority of business applications. In fact, many business users will get by just fine with a slower Celeron chip, even though these (along with AMD processors) tend to be less popular in business. You're better off investing in extra memory and upgrading to 256MB or even 512MB of RAM.

Home PCs need expansive hard drives because they rapidly become cluttered with MP3s, digital photos, and home videos. But at work, a standard 20GB drive offers plenty of space for most users. Don't believe us? Look at it this way: You could crank out a new 10MB PowerPoint file every day (we know some managers who have tried), and you'd still have plenty of room after five years.

If you're working with video or large graphics files, however, you'll need a little more muscle in your system. In addition to lots of memory, you'll want a larger hard drive, FireWire and USB 2.0 connectors, and a separate graphics card with its own memory as opposed to one integrated on the motherboard.

Necessary extras
Regardless of the applications you're running, there are a few features you'll want in any business PC. An integrated Ethernet adapter for networks and or cable/DSL connections is a must-have, and you'll be hard-pressed to find a desktop nowadays without one. We also recommend an LCD. These flat panels are increasingly popular because they use only a small amount of desk space, display sharp images, and are easy on the eyes. If your budget doesn't allow it, opt for a good 17- or 19-inch CRT display instead.

If your business needs upwards of 100 desktops, you should consider a managed PC such as the HP Compaq Evo, the Dell OptiPlex, or the IBM NetVista. These desktops include several features designed to make them easier and less expensive to deploy and manage. They use similar hardware and software, which lasts for long periods of time, minimising the need to upgrade. The components are designed so that you can swap them out quickly and easily. And they can be monitored and managed remotely using included software. Many managed PCs also come in small form-factor designs--perfect when space is tight.

Buying advice
As important as what you buy is how you buy it. The PC market changes at a blistering pace, so don't worry too much about model numbers. Instead, buy from a vendor you trust. The best thing you can do when purchasing multiple PCs is buy them all at once and get them from the same vendor (if you can get servers, printers, and displays from the same source, all the better). Even better, purchase identical desktop models. Not only will you get a discount, you'll have interchangeable components when something falls apart down the road.

Christopher Null is a freelance business and technology journalist in San Francisco. He has written for Wired, Smart Business, PC World, and Business 2.0. He is also a veteran of numerous small businesses--including his own Internet start-up, filmcritic.com, which he has operated since 1995.

How to Buy: Notebooks for your business

Expert advice on choosing the perfect business portable--from size and weight to the right processor for your needs.

Editors' picks
Budget

Dell Inspiron 1100:
A speedy notebook with a smartly designed case--on the cheap.


MORE OPTIONS
IBM ThinkPad R40

Thin-and-light

IBM ThinkPad T40:
Solid performance and long battery life, perfect for business travelers.


MORE OPTIONS
Dell Latitude D600
Apple 12-inch PowerBook G4
Desktop replacements

Sony Vaio PCGGRV7P
A notebook featuring a dual-format DVD burner, which makes it an appealing choice if you need DVD burning capabilities in a notebook form factor.


MORE OPTIONS
IBM ThinkPad A series
Dell Inspiron 8500
Apple 17-inch PowerBook G4


Ultraportables

Toshiba Portege 3505:
The best of everything--a versatile, portable powerhouse.


MORE OPTIONS
Dell Latitude X200

Unlike desktops, notebooks never seem to outpace their users in terms of performance or features. Can a laptop ever be too light or have a battery that lasts too long? Of course not. That's because notebook designs require a lot of trade-offs; it's not easy squeezing all that power into a portable package.

Unfortunately, this means there's never really a perfect time to buy a laptop PC. Budget laptops are readily available, and they can get the job done if you can live with a small display, a slow CPU, minimal RAM, and no extras such as built-in wireless. If you buy one, chances are you'll find yourself itching for a new machine within six months.

The most important criteria with notebooks are size and weight. Both home and business notebooks are divided into distinct classes, ranging from featherweight ultraportables to bulky desktop replacements. The most popular choice for businesses fall somewhere in between in the form of a thin-and-light system, which is nearly as small as an ultraportable yet delivers much of the performance and many of the features of a much larger system, including a built-in CD or DVD drive. Unfortunately thin-and-lights also tend to be pretty pricey, so if your budget is tight or you don't travel often, you can get by with a slightly larger mainstream or value system.

The type of notebook you choose will also dictate the screen size. Ultraportables have rinky-dink 12.1-inch displays that'll kill your eyes if you use them all day long; midsized notebooks have 14.1-inch displays; and desktop replacements have screens that are 16 inches or in a few cases even larger. If your notebook spends most of its time sitting on a desk, you should opt for one of the larger displays; on the other hand, just try fitting a 17-inch Apple PowerBook on an airplane tray table.

Trade-offs
Size and weight also determine other features to some extent, though that's beginning to change. At one time, you had to settle for a hefty desktop replacement to get the latest and greatest hardware. Now you can find laptops with the fastest Pentium M processors, memory measured in gigabytes, huge hard drives, and cutting-edge graphics that weigh as little as 2kg.

The smaller ultraportables, however, still lag in terms of performance and features, while at the opposite extreme, there are mainstream laptops or desktop replacements that offer the works at more competitive prices. If performance is your top priority, you can even opt for one of these larger notebooks with a less expensive desktop chip, though you'll sacrifice some battery life.

No single configuration will be right for every business user, but for most, we'd recommend one of the slower Pentium M processors (you'll save a little money without giving up much), 256MB of memory, a 20GB hard drive, a 14.1-inch display, an internal combination CD-RW/DVD drive, and integrated wired and wireless networking. If you want to shed a little weight, you can opt instead for an ultraportable with a separate media slice so that you can leave the drive behind when you need to travel light.

Buying advice
As with desktops, when you are buying a bunch, your best bet is to stick with a single vendor and product line. Some corporate notebooks, such as the HP Compaq Evo, the Dell Latitude, and the IBM ThinkPad, use the same components across most or all of the line, which means that you can use the same drives, docking stations and port replicators, and AC adapters with any system--a big advantage in business. Finally, we recommend that you invest in spare or extended batteries for employees who make cross-country flights.

Christopher Null is a freelance business and technology journalist in San Francisco. He has written for Wired, Smart Business, PC World, and Business 2.0. He is also a veteran of numerous small businesses--including his own Internet start-up, filmcritic.com, which he has operated since 1995.

How to Buy: Printers for your business

The ins and outs of picking the right printer for your business--whether you need black and white, colour, or a multifunction device.

Editors' picks
Lasers

Canon N2000:
If you're mainly concerned about running costs and your print volumes are generally low, this may be what you are looking for.


MORE OPTIONS
HP Colour Laserjet 4600dn
Epson AL-C2000
Kyocera FS 8000C


Multifunctions

HP PSC1210:
A remarkable little all-in-one unit for its size and price point.


MORE OPTIONS
Lexmark X5150
HP PSC 2110


Inkjets

Canon i70:
Retains the series' ultra-portable formula while updating the desktop performance.


MORE OPTIONS
Epson Stylus Photo 830
HP Deskjet 450


The fundamental technologies behind office printing haven't changed much over the years. Laser printers still deliver crisp text and graphics at top speeds, and they are less expensive to operate than inkjets. Inkjets offer low-cost colour printing, but they are slower than lasers, and the cost of ink cartridges and paper can quickly add up. Overall, the output quality is better, print speeds are faster, and prices are lower than they were a few years ago, which means that you have many great choices for business.

Black and white
In the world of black and white, around AU$800 gets you a laser printer for a small workgroup. Though similar to personal lasers, these printers can crank through 8 to 13 pages per minute, and they have larger paper trays. You'll find printers in this category from major vendors, such as HP and Lexmark. The Samsung ML-1450 is one of our top choices in this class.

The best way to share a printer such as this is to connect it to a machine that's always on (your server, for example) via a USB or parallel port and share it through the Windows printer-sharing system. Many models also offer an optional Ethernet card for direct network printing.

For heavier-duty printing needs, you'll want to consider a true workgroup printer such as the Xerox Phaser 4400N. Not only do these printers give you roughly double the speed of a high-end personal printer, they typically include built-in Ethernet support for direct network connections and multiple paper trays. If your office is constantly bogged down with people waiting for print jobs to finish, moving up to a workgroup printer is the way to go.

Colour
For limited colour printing, any quality inkjet should suffice. Avoid using an inkjet as your primary printer, though, since the quality of the output still doesn't match that of laser printers and even plain-black ink consumables tend to be more expensive than toner cartridges. The market is also flooded with bargain-basement inkjets, which you should avoid. But having a colour printer can be a godsend for avoiding expensive trips to a dedicated print shop to make colour copies or print one-offs of your latest Web site design.

You'll find models at several different prices from Canon, HP, Epson, and Lexmark. Insist on a printer with a separate black inkwell and, for highest-quality prints, look for a printer that supports six colour inkwells plus black. Also keep in mind that there are now several colour laser printers that cost just less than AU$2,000, most notably the HP Color LaserJet 2500, making them viable for small business.

Multifunction devices
Lastly, if you're looking to save desk space by consolidating your printer with a scanner, a copier, and in some cases a fax machine, a multifunction device is a great alternative. Models are available with either colour-inkjet or laser printing, depending on your needs. Invest in a model that is based on a copier design, with a glass flatbed for scanning books and magazine, instead of a pass-through design more akin to that of a regular printer.

Christopher Null is a freelance business and technology journalist in San Francisco. He has written for Wired, Smart Business, PC World, and Business 2.0. He is also a veteran of numerous small businesses--including his own Internet start-up, filmcritic.com, which he has operated since 1995.

How to Buy: Displays for your business

LCD or CRT? Here's all the info you need to make sure you purchase the right display.
Editors' picks
LCDs

Sony SDM-HS73:
A good choice whether you need image quality, or just a nice-looking flat-panel monitor.


MORE OPTIONS
Samsung SyncMaster 171N
Samsung SyncMaster 172B


Whether shopping for the home or office, there's one trend in displays that can't be ignored: the world is going flat.

LCDs offer many advantages over traditional CRT monitors. They are much smaller, making them an excellent choice for small desks and offices. They can display crisp, legible text and images at higher resolutions, meaning that you can fit more information in the same-size display: a 17-inch LCD has about the same viewable area as a 19-inch CRT display. They require less electricity and emit little heat. Finally, they are easier on the eyes because LCDs don't need to refresh or redraw the images many times each second the way CRTs do, creating a barely perceptible screen flicker.

LCDs now affordable
Not long ago, the sky-high prices of LCDs kept them mainly in the corner office, as well as in high-profile places, such as reception areas and conference rooms. But prices have dropped so quickly that flat panels are now a viable option even for small businesses.

Though there are many companies selling LCDs--Dell, Samsung, HP, and NEC-Mitsubishi are the biggest--the actual panels themselves all come from a handful of manufacturers, including LG.Philips and Samsung. That means you can shop for a vendor based partly on the best price for the size you need, with 17- and 18-inch LCDs representing the sweet spot in the market.

Look for an LCD that has both analog and digital (DVI) inputs, a wide viewing angle, and a high contrast ratio. Some pricier model include multimedia extras such as wide-aspect screens, picture-in-picture, built-in speakers, and composite and S-Video inputs, but most small businesses will have little need for these.

CRTs still an option
While LCDs are fantastic, CRTs still make up the bulk of the business market for several reasons. Despite price cuts, LCDs are still far more expensive than CRTs, especially at larger sizes. A 21-inch flat panel will probably run you more than twice the cost of your PC; by comparison you can find many 21-inch CRTs for around AU$1,000. And CRTs are still a better choice for graphic design or digital-video editing because they represent colours more accurately and are better at keeping up with fast-moving footage.

As long as you can squeeze it into your budget, though, a flat panel is a worthwhile investment for most small businesses.

Christopher Null is a freelance business and technology journalist in San Francisco. He has written for Wired, Smart Business, PC World, and Business 2.0. He is also a veteran of numerous small businesses--including his own Internet start-up, filmcritic.com, which he has operated since 1995.

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