Dell Axim X30 (32MB, 312MHz)

By Bonnie Cha, Special to ZDNet
07 July 2004 06:40 PM
Tags: dell, axim, pocketpc, x30, pim, wi fi, 32mb, process
Dell Axim X30 (32MB, 312MHz) Dell's entry-level Axim X30 Pocket PC should fit your basic PIM needs. But is it the best bang for your buck?

In April, Intel unveiled its next-generation XScale processors for mobile products, and now, the first Windows Mobile 2003 OS-based handhelds to employ them have finally surfaced: the Dell Axim X30 series. Replacing the Axim X3, the base model features a faster 312MHz processor and 32MB of memory. It lacks Wi-Fi and Bluetooth, but its affordable AU$381.70 price tag should appeal to budget-conscious consumers. If you're a business user who needs wireless connectivity and powerful performance, Dell also offers two step-up models that support those features and have double the memory: the midlevel X30 with its 312MHz processor and the high-end model with a zippy 624MHz processor.

Upside: The X30 not only benefits from a faster engine speed, the new Intel PXA270 processors also feature technology that dynamically adjusts power to optimise battery performance. Additionally, we like the user-replaceable battery. Also onboard is the latest Windows Mobile 2003 Second Edition, which, among other attributes, adds landscape-view support, Wi-Fi-protected access and a shortcut in the Start menu to recent programs.

Downside: Without Wi-Fi capabilities, the real benefits of Windows Mobile 2003 SE are lost on this model. You can add wireless connectivity through the SDIO slot and a Wi-Fi card, but it'll cost you an extra for it. In that case, you should upgrade to the next model, which is about AU$100 more and comes with both technologies built in.

Outlook: If you're looking for a basic PDA and don't have a lot of cash, the entry-level Dell Axim X30 fits the mold. Though the new model and the Toshiba e350 share a similar price tag and feature set, the new processor gives the Dell an edge over the competition. However, if you want more bang for your buck, the midlevel X30 is the way to go.

Talkback 2 comments

    I read your articles and other ...Anonymous -- 08/11/04

    I read your articles and other reviews on the Dell Axim X30 handheld and thought it would be okay to buy the PDA from Dell. I made a purchase on their web-site dated 23 October and Dell charged my credit card for $511.50- prior to manufacturing.

    The purchasing experience from there on was horrible and after 2 weeks I had no PDA and no refund. I contacted Dell a number of times and was told that the refund would take a week to process. I had enough with Dell and do not want to waste any more time on their products and services. I am going to launch a formal complaint with Consumer Affair Victoria tomorrow and hope that I can get the refund back quicker. This purchase has been my biggest mistake this year and rectifying it has proven to be expensive and time consuming.

    I wish to inform you and other readers that the true cost of buying a PDA from Dell can be much higher than the price tag shown on the web-site, which translates to a lot of frustrations and bad for business. Even after I had read a number of reviews, I still fell into this trap and it was very unfair. I am truly disappointed with Dell and I urge your reviews on future Dell’s product to include their delivery services and refund policy, which I have experienced personally to be a complete disgrace and disaster.

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