NComputing uses proprietary multi-user technology to share the use of a single host computer among multiple access terminals. The entry-level X300 uses an internal PCI card to support up to three users per card.
Two AU$330 (including GST) X300 kits can be used for a total of seven users per host PC (six on the X300 terminals and one on the host PC). The NComputing L230, which we have also reviewed, is a similar product that connects to an Ethernet network and can support up to 10 users with a desktop host and 30 users with a server host. These two products use different terminal server software, so different hosts are required for each product -- although they can coexist on the same network.
Physical appearanceThe three rectangular black X300 access units (which are roughly the size of a pack of cards) each carry an RJ-45 port for connecting a standard Ethernet cable to the RJ-45 ports on the PCI splitter card. Note that these are not true Ethernet ports, as the system uses a proprietary protocol (Direct Windows over IP). Maximum cable length is limited to 5 metres for CAT5 cable, or 10 metres for CAT6 cable. Next to the RJ-45 on the access unit is a 15-pin VGA connector, followed by PS/2 mouse and keyboard ports and finally a 3.5mm stereo jack for audio output. The front is bare save for a green LED to show that the unit is powered up -- power for each access unit is supplied from the host PC via the Ethernet cable.
The X300 terminal has a minimal set of connectors, no moving parts and is powered over the Ethernet cable from the host PC, using less than 5 Watts of power.
The splitter card that drives the access units is a short-format PCI card carrying one large VLSI chip and two smaller chips. Three RJ-45 ports for the access connections are mounted on the end bracket. An alternative low-profile bracket is included with the kit.
Software
The X300's software bundle is limited to the necessary driver and management software (NCX 2000-XP for Windows hosts) for the NComputing hardware. Additional software options include NControl, for controlling host PCs remotely from a 'master host' system. NControl also allows up to 16 terminal sessions to be remotely controlled from a single screen, and 128 in total by scrolling. This allows teachers, for example, to interact directly with students.
Another optional NComputing application is NShield, a backup/recovery tool for host PCs that allows hard drives to be restored to a known working state -- including OS files, applications, settings and data files.
Applications and utilities have to be provided independently on the host PC. As far as licensing the programs installed on a desktop host is concerned, NComputing states, somewhat disingenuously, that: 'Application software and OS licenses for the host PC and access terminals may be required by the respective software vendor and must be purchased separately'.
Installation
Installing the X300 kit requires you to open up the host PC and plug the PCI card into an empty slot. Each access terminal must then be cabled up to the card, and a monitor, keyboard, mouse and (if required) speakers connected. Our testbed host PC was a moderately specified HP desktop powered by a 2.8GHz single-core Pentium 4 processor with 1GB of RAM running Windows XP Service Pack 2 with Microsoft Office 2003 installed. You'll need a higher-specified host if you want to run two X300 kits (6 terminals) from the same PC.
The X300 PCI card installed in a host PC.
The installation sequence must be followed exactly as described in the printed install guide. Before installing anything via the software CD menu, Windows' New Hardware Wizard should be used to install both the Bus Enumerator and three instances of the Graphic Controller, otherwise the installation will fail.
With the graphics drivers installed properly, you should see the three access terminals burst into life and display the NComputing logo. You can then use the CD to install the management software onto the host PC. During this process you are warned to disable any antivirus or firewall software and are presented with the licence agreement and terms of use.
After these formalities, the install proceeds normally, offering an oportunity to change the install location and to set an admin password if required. A serial number, activation key, name, company, email and phone number are also requested, and all must have values entered. The install leaflet says the serial numbers and activation key are to be found 'written on the back of the multi box'. This is slightly confusing as it doesn't mean the cardboard box the product ships in, but on the bottom of each access terminal. Each terminal has its own serial number and activation key, which must all be entered.
The initial install of the management software does offer an opportunity for multiple entry of serials and activation keys. If this option isn't taken then, following a reboot, unregistered access terminals are detected and the management software will display a request for further serials and activation keys. Once all these details have been entered, clicking OK will cause an auto-reboot of the host. Finally, user accounts need to be created on the host PC for each access terminal.
Although the access terminals have no USB ports (which has some security advantages), USB connectors on the host PC can be allocated to particular terminals using the management software. You'll have to provide your own USB extension cables though.
Three X300 access terminals and a 2.8GHz Pentium 4/1GB RAM host PC up and running in the labs of ZDNet.com.au's sister site ZDNet UK.
Turn over to see our verdict.
Just called their tech support - does support USB - their software assigns the ports on the host. I found techsupport to be OK, and they have a good online resource.
Also tried a 19" WS - stretches OK.
The good: runs photoshop - wow
The bad: no VISTA (but they said something about Server2008 being a replacement)