(Longer bars indicate better performance)
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Mixed throughput |
(Longer bars indicate better performance)
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Throughput 200 feet |
Although we're satisfied with its storage performance, as a wide-bandwidth 802.11n wireless router, the Time Capsule is decidedly mediocre. On the 2.4GHz performance indicated in our charts, the Time Capsule fell behind by a full 20 Mbps on our max throughput test compared with a NetGear RangeMax router. It's also on the lower end of the spectrum when compared on our long range and mixed throughput tests. We don't show 5.0GHz frequency scores for brevity, but our results on those tests scaled in a similar fashion. Anecdotally, backing up and moving data back and forth between the drive and various systems felt reasonably fast, but if you need your network to be especially speedy, our charts show that you have several faster options out there.
Service and support
Apple's service and support support are also unimpressive, but this isn't exactly news. The one-year parts and labour warranty is standard across the industry, but Apple's 90 days of phone support is the shortest coverage plan around. Online you'll find the standard array of assistance. If you can't find the support you need from Apple's FAQs or troubleshooting document, the Apple user forum is a reliable alternative.
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