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By Joseph Hanlon, on 28 March 2008 05:45 PM
Tags: i-mate, pda, hsdpa, hsupa, i-mate 8502, ultimate, phone, 8150
1 2 3 This phone was highly recommended to me as I required a phone that I could use to send emails and generally use on the road with my business. I bought it late April. For the last two weeks, I have been lucky to get 8 hours out of the battery whereas before it would last a good 2 days. I find Telstra's support is shocking but nothing new there. I am rather disappointed that only what I consider weeks into ownership of the 'latest and greatest' that I am already (yet again) back at Telstra using loan phones. Extreme GRRRRRRR!!!
This phone was came highly recommended to me by a friend who has had previous i-mate models and suggested it would suit my business needs. It worked well for four weeks then started to freeze up continually for a week then totally just froze.I went back to the store where it was purchased & where the salesman who also had highly recommended the phone and explained what was happening. He also was having problems with it and said it was a software issue. It was easy to fix and it was sent away under warranty. I was given a loan phone to use which was rubbish and never worked anyway. As i was to busy to make it nback to the store i borrowed a phone off a friend. After two months with no word i went back into the shop and ask about the phone.The salesman said it had water damage and would not be fixed under warranty and to repair would be over $1900. This phone was never near water ,rain,a shower,steam or anything of the like. I said i wouldnt be paying for this and asked for the phone back but the salesman said it was still away with i-mate.He told me he would contact me as soon as it arrives back from i-mate. It has been over 3 months since he said to me. I have not been contacted by him or the store.I still have the loan phone that dont work and am still phoneless but also out of pocket over $2000 for the cost of the phone..I dont know what was worse the phone or the lack of service from Allphones.
The good: The phone worked brilliant for a month.Was easy to use all applications and suited my business needs.
The bad: The pathetic reason that the phone was waterlogged and the service by Allphones.No service
It is so easy to miss or lose calls due to the almost non appearance of dial keypad and soft key changing mode. One out of three calls seem to fail for one reason or another. The video call is not possible as the only lens is on the back of the camera. The manual is almost 250 pages long but does not actually explain anything that a non nerd would understand. Yuo can not read any text unless you have 18 year old eyes and to dial out the stylus has to be used. With a Motorola Blue Tooth it will not sinc properly as a handsfree device (only as a headset) so voice recognition calls can not be made defeating the whole object of the idea. Also there is no real volume when the satndard mode of call is made, you have to put it on speaker phone to hear anything.
The good: Looks Good
The bad: Works crap. Not really a mobile phone at all, just a gimicky hand held computer that is almost impossible to sync with Vista any way
i think this is a great phone with a great finish. the time lasting will be a bit less because of the new features been introduced. anyway check this out puremobile.com is having the 8502 for only $503
http://www.puremobile.com/i-mate/i-mate-8502-Black-GSM-Phone/
Absolutely abysmal in respect of the stylus.
I have had the ph for only 2 months and when pulled the stylus from the compartment it broke at the top, so after inserting the second one (that came as a replacement) I pulled it out 3 days later it too broke. I- mate have refused to replace the pair of them saying that they are not covered by warrantee; however the use of the ph is dependant on the devices. The keypad is too small for any successful use.
The battery life is also way too short lived and constantly freezes up.
My recommendation, don't expect any help at all from I-mate, and although now stuck with a ph that I can%u2019t use properly, they have taken my money and ran.
Do not recommend them what so ever.
The good: small enough to transport around as a mini handheld pc. Impressive design.
The bad: Too many to mention, Very difficult to use and highly faulty.
Battery life is very very very poor - less than day if you make a few calls - BUT I use it every day mainly with wireless for emails and its great. A good alternative to getting the laptop out to check emails & facebook! But needs to be charged every night!
The good: wi-fi - good screen, internet, I like using the stylus to write long emails, can use lotus notes too. Re-program buttons on the side to open phone etc. to save trying to aim at the little buttons on the front!
The bad: BATTERY !
Had it for a couple of days faced dozens of problems.
The good: Nice features. Great GPS specially when using navigation. Windows based so MS-Office applications are smoothly run. Abundant software available at market. Nice Wi-Fi and Bluetooth
The bad: It hangs so often even while talking. The battery life is absolutely disappointing. Soft reset needs opening the back cover which is not convenient at all. No manual or auto focus for the camera. Very very slow. The position of keys are very bad. The power key on the top, not handy. The scroll on left! Small main keys. Keyboard too small to be practically useful and totally useless for dialing numbers.
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I've being using Imates now for several years and have had a consistent problem with them locking up. The new 8502 I have now is still locking up intermittently, the battery life if terrible. I have replaced the battery as I thought it may have been faulty. On a good day with limited calls I can get up to 18 hours before it completely dies. In saying this I do have the bluetooth on, however the old Imate would go for several days.