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By Alex Kidman, CNET.com.au on 30 July 2007 01:09 PM
Tags: xda, windows mobile, pda-phone, o2, flame, 3g, 2-megapixel, smartphone
1 2 3 4 5 Do not buy this product. Over a short 3 month period after buying it had to be reset twice due to faults and all stored information was lost. Now I have been told it has an internal crack which has resulted in a leak effectivelly destroying the product. This is not covered by warranty. What a waste of a lot of money.
The good: email and internet
The bad: Too many to list
just bought the Flame and the card slot doesn't work - it won't recognise the storage card as being there. the vendor wont reply to my emails or phone messages and O2 Australia won't answer its help line phone (no voicemail, just the phone ringing out) or reply to emails. What point is a warrantee if you can't reach anybody to claim your rights under the warrantee?
it's a nice product but I would warn people against buying one whe the warrantee is such a disgraceful farce.
The good: the product does all I want from it - except read a mini SD card
The bad: there appears to be absolutely no after sales service at all. it's suspicious that distributor and vendors lie so low after making the sale. maybe they know they are sending out a faulty product.
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| Apple iPhone 3GS 32GB | 35 plans |  4% |
| Apple iPhone 3GS 16GB | 35 plans | 2% |
| Blackberry Curve 8520 | 6 plans |  4% |
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| Nokia E63 | 39 plans | 1% |
| Apple mobile phones | 7% |
| Nokia mobile phones | 4% |
| Sony Ericsson mobile phones | 2% |
| Blackberry mobile phones | 6% |
| LG mobile phones | 4% |
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HOPELESS SERVICE. THEY JUST WANT YOUR MONEY, AFTER THEY HAVE IT THEY DO NOT CARE TO HELP YOU. WARNING, DO NOT BUY FROM O2!!!!
The good: NONE, UNIT WAS FAULTY WHEN RECEIVED.
The bad: SOFTWARE WAS FAULTY. SERVICE CALL CENTRE ADVISE A 2 WEEK WAIT TO GET A REPLACEMENT. ALMOST 4 WEEKS LATER AND THERE IS NO WORD OF ADVISE AS TO WHEN THE UNIT WILL BE REPLACED