Tech Guide: Notebook buying

By Staff, Special to ZDNet
25 March 2004 12:08 PM
Tags: help, laptop, notebook, tech, buy, buying, guide, drive

What accessories do I need?

If you haven't accessorised your notebook, you haven't lived. Here are some of the best ways to do it.
Find out more about:

Accessories: Docking station or port replicator | Laptop bag | Extra battery |  
External drives | Mouse and keyboard


Docking station or port replicatorDocking station or port replicator
Docking station or port replicator
IBM's port replicator works for many different ThinkPad notebooks.
A docking station contains a mixture of ports, slots, drive bays, and security features, and it usually attaches to the notebook from underneath. Docking stations come in a variety of shapes, ranging from the same size as your notebook, which is often referred to as a media slice, to much bigger--some stick out five inches past the back of your notebook. As the name implies, a docking station is where you park your notebook when you get back to the office, giving you easy access to your network, along with a bigger monitor, a regular keyboard, additional storage devices, and the convenience of leaving cables plugged in when you walk away from your desk.

A port replicator, on the other hand, is a smaller, stripped-down version of a docking station that mainly features--as you might guess--ports, such as USB or parallel. A port replicator can range from the size of a box of toothpaste to just shy of docking-station stature. When you're on the road, a port replicator is a convenient way to increase your connectivity.


Laptop bagLaptop bag
Laptop bag
A solid notebook carrying case is worth the extra money.
You're about to drop a couple grand or more on a laptop, and the last thing you want to do is spend even more money on a carrying case. So, you save a few bucks by going with the manufacturer's basic case. But basic bags often lack a padded shoulder strap or internal pockets. You'll be kicking yourself soon when your nine-pound load is cutting a groove into your shoulder and all of your peripherals come tumbling out of your bag in a tangled mess. Dig into your wallet for a sturdy, comfortable carrying case, and your shoulder will thank you. Look for padded shoulder straps, reinforced corners, and specialised compartments designed to hold the AC adapter, the extra batteries, and so on.

Extra batteryExtra battery
Extra battery
The Compaq Evo N410c features two extra batteries.
If you do even a modest amount of traveling, we recommend getting a second battery. They range from $100 to $300, and they are worth the money. Many notebooks allow you to swap them into the main media bay. Other secondary batteries clip on to the back of the notebook or attach via a cable. Next time you're trapped on the tarmac, working away on your laptop, and your primary battery is about to die, you'll thank us for encouraging you to buy that second cell. If you rarely travel with your notebook, however, and your laptop is pretty much always plugged in, don't bother with a second battery.

External drivesExternal drives
External drives
This is an external drive hooked via a cable to a Sony notebook.
External drives--storage and media-burning options that hook up to your notebook via cable--can be a pain to carry around and hook up, plus they can be pricey. You're generally better off buying a notebook that has everything you need out of the box. Nevertheless, external drives are sometimes required. If, for instance, you buy an ultraportable that lacks a built-in CD-ROM drive, make sure you get an external drive so that you can load software. Types of external drives include CD-ROM, CD-RW, combo DVD/CD-RW, DVD-rewritable, floppy, hard drives, Zip drives, and more.

Mouse and keyboardMouse and keyboard
Mouse and keyboard
Wireless keyboard and mouse from IBM.
Working for hours with just a pointing stick or a touchpad can take a toll on your hand, wrist, and forearm. To save yourself some wear and tear, invest in a small travel mouse. These can cost as little as $20, they usually hook up via a USB cable, and they're are very easy to tote. The same advice applies to typing for hours on your notebook's keyboard. If you plant your notebook on your desk when you work, hook up a USB keyboard and relieve your wrists. If you prefer working without wires, get a wireless mouse and keyboard.

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Talkback 4 comments

    Graphics card capability also ...Anonymous -- 30/03/04

    Graphics card capability also is important to a desktop replacement notebook. Also neat little features, like the location of the microphone away from internal sound sources (ideally two one at each top corner of the display, haven't seen it yet) manual off switch on all wireless connections, hardware firewall chip for all external network connections, intergrated numeric keypad on 17" models. The most important thing of course is an effective stand to get the notebook off your lap when relaxing in a rocker recliner and doing some power computing (games ÷Þ).

    One thing I think you should i ...Anonymous -- 12/04/04

    One thing I think you should include in your article is warranty conditions, as I purchased a HP Pavillion ze4316 notebook around 7 months ago and ever since I have had all sorts of problems with the unit but the biggest problem is the level of service.

    So far I've had a new battery, screen, motherboard and hard disk and I've recently had it picked up to have analysis of the PC fan that doesn't seem to be working. The thing that concerns me most though is the cosmetic issues that I keep noticing about the repairs. I've had the machine come back with the speaker grill and a one-touch panel bent over something above the keyboard. The most recent repair came back with a label that sits under the screen (it's a magic label that appears between services) that was "pasted" in such a way that I would expect better from a kindergarten class.

    I'm not sure at this stage if I'm more concerned that either the machine came back with such an ugly defect, or that they apparently had upper-management informed about these issues and this was the last time it would be done urgently and correctly.

    The thing that disappoints me most of all is the attitude that I received from the HP call centre. They wouldn't accept my argument that I cannot determine a degradation in performance using third party software (that my job is to support), as it just came back from spending two weeks in service. The same software and set-up that doesn't run efficiently on my relatively new HP notebook, but runs flawlessly on a three year old Dell Inspiron machine with a quarter of the memory and one-tenth the hard drive capacity.

    More or less, I was surprised and pissed off that they had the audacity to argue with me.

    Whilst the unit has "only" been in 3 times, I know what to expect from a reputable manufacturer. I paid a lot more for a name brand machine so I didn't have to spend hours on end nutting out problems and I've yet to experience this relief.

    A few other reasons I've learned not to buy a HP notebook product is:

    The warranty conditions and turn around time is way below their major competitors
    They can't fix the faulty product they supply, even when taking twice as long as they say it will take
    The only service centre for Sydney is way out at Prospect and their working week is 30 hours
    They only seem to care once you start talking "Department of Fair Trading" and "refund"
    System performance is rated by running MS Works, if this works, the whole computer must be performing 100% and you cannot say/ argue otherwise
    They don't call when they say they will
    They supply email addresses for customer focus support that don't exist
    They don't inform you of the progress of the machine, you have to call them "continuously" to be told they will get back to you, which only sometimes happens
    The service centre will blatantly lie to you over the phone
    If you complain about being lied to, you automatically get your machine back, but it will need to be sent in again for other problems
    The product cannot be relied on, definitely not the choice for business.
    And the one reason I like the most is:

    They have a department that actually say "sorry" for all the issues, but I think overall this doesn't equate to getting it right.

    thanks heaps, i am about to bu ...Anonymous -- 14/04/04

    thanks heaps, i am about to buy my first lap top, yeah i'm a late starter. your info was easy to follow,informative and cleared up a few things i wasn't sure about.i had been looking at the HP9110 series and after reading your review and laptop hints, will be staying with that decision.

    Finally, a website that answer ...Anonymous -- 11/08/04

    Finally, a website that answers my questions on Notebook buying. For a person who does not know much about notebooks your guide is very helpful. Considering the amount of money a person can spend on a notebook, it is a must that you read this before some salesperson convinces you to buy a notebook that may not suit your needs.

    Thankyou very much.

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