Tech Guide: Notebook buying

By Staff, Special to ZDNet
25 March 2004 12:08 PM
Tags: help, laptop, notebook, tech, buy, buying, guide, drive
What types of drives do I need?

First, decide how big of a hard drive you need; this will depend on how much data you store. After that, determine what you'll use your notebook for. Will you be tackling the most basic computing tasks, or do you worship Scorcese and plan to make your own DVD movies?
Find out more about:

Drives: Hard drive | CD and DVD drives | Swappable vs. fixed drives |  
External drives


Hard driveHard drive
Hard drive
A notebook hard drive removed from the system.
This magnetic disk provides you with space to save programs and files indefinitely--or at least for the life of the drive. Notebook hard drives can be bigger than 60GB, but these giant drives cost hundreds of dollars more than the default 20GB notebook drives. You'll need only a 20GB or 30GB drive unless you store lots of movies or tons of pictures. Be warned that capacity alone does not make a good hard drive. The hard disk's rotational speed also makes a big difference; a 5,400rpm notebook disk delivers significantly faster performance than a 4,200rpm model. The faster the disk spins, the better your notebook will perform overall.

CD and DVD drivesCD and DVD drives
CD and DVD drives
Unless you're going budget, don't settle for anything less than a CD-RW drive.
You need at least a CD-ROM to install software, of course. But unless you're buying a budget notebook, don't settle for anything less than a CD-RW drive so that you can burn your own CDs. For watching movies and playing monster games on the road, consider a CD-RW drive that doubles as a DVD drive. Some notebooks now offer DVD-rewritable drives, which can store up to 4.7GB on one disk. But unless you need to store huge files, such as movies, you may not need the more expensive DVD-RW drives.

Swappable vs. fixedSwappable vs. fixed
Swappable drives
Here is a media module slipping into a swappable drive. Fixed drives won't let you remove the module.
The least expensive notebooks come with fixed (built-in) drives. In other words, if you buy your notebook with a fixed DVD-ROM, you're stuck with that drive. A swappable drive bay, on the other hand, gives you optimum flexibility. For instance, you can pull out the DVD-ROM drive and swap in a combo DVD/CD-RW drive or even a second battery on many notebooks. We recommend going with a swappable bay if you can afford it. Keep in mind, however, that the smallest and lightest ultraportable notebooks may include neither fixed nor swapped optical drives, relying instead on external USB drives.

External drivesExternal drives
External drives
This is an external drive tethered to a Sony notebook.
External drives--storage and media-burning options that hook up to your notebook via cable--come in many shapes and sizes. Most of these drives hook up to your notebook's USB or FireWire connector. Drive choices include external floppy, CD-ROM, combo DVD/CD-RW, DVD-ROM, DVD-RW, hard drive, Zip, LS-120, and others. There are also smaller external drives, such as the Trek 16MB USB ThumbDrive, that plug directly into your USB connector sans cable. These little drives, sometimes called keychain drives, are brilliant for transferring small amounts of data between notebooks or between notebooks and PCs. Many notebook users don't need external drives, but there are scenarios that require them. For instance, if you buy a tiny ultraportable that lacks a built-in CD-ROM drive, make sure you get an external one so that you can load software.

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Talkback 4 comments

    Graphics card capability also ...Anonymous -- 30/03/04

    Graphics card capability also is important to a desktop replacement notebook. Also neat little features, like the location of the microphone away from internal sound sources (ideally two one at each top corner of the display, haven't seen it yet) manual off switch on all wireless connections, hardware firewall chip for all external network connections, intergrated numeric keypad on 17" models. The most important thing of course is an effective stand to get the notebook off your lap when relaxing in a rocker recliner and doing some power computing (games ÷Þ).

    One thing I think you should i ...Anonymous -- 12/04/04

    One thing I think you should include in your article is warranty conditions, as I purchased a HP Pavillion ze4316 notebook around 7 months ago and ever since I have had all sorts of problems with the unit but the biggest problem is the level of service.

    So far I've had a new battery, screen, motherboard and hard disk and I've recently had it picked up to have analysis of the PC fan that doesn't seem to be working. The thing that concerns me most though is the cosmetic issues that I keep noticing about the repairs. I've had the machine come back with the speaker grill and a one-touch panel bent over something above the keyboard. The most recent repair came back with a label that sits under the screen (it's a magic label that appears between services) that was "pasted" in such a way that I would expect better from a kindergarten class.

    I'm not sure at this stage if I'm more concerned that either the machine came back with such an ugly defect, or that they apparently had upper-management informed about these issues and this was the last time it would be done urgently and correctly.

    The thing that disappoints me most of all is the attitude that I received from the HP call centre. They wouldn't accept my argument that I cannot determine a degradation in performance using third party software (that my job is to support), as it just came back from spending two weeks in service. The same software and set-up that doesn't run efficiently on my relatively new HP notebook, but runs flawlessly on a three year old Dell Inspiron machine with a quarter of the memory and one-tenth the hard drive capacity.

    More or less, I was surprised and pissed off that they had the audacity to argue with me.

    Whilst the unit has "only" been in 3 times, I know what to expect from a reputable manufacturer. I paid a lot more for a name brand machine so I didn't have to spend hours on end nutting out problems and I've yet to experience this relief.

    A few other reasons I've learned not to buy a HP notebook product is:

    The warranty conditions and turn around time is way below their major competitors
    They can't fix the faulty product they supply, even when taking twice as long as they say it will take
    The only service centre for Sydney is way out at Prospect and their working week is 30 hours
    They only seem to care once you start talking "Department of Fair Trading" and "refund"
    System performance is rated by running MS Works, if this works, the whole computer must be performing 100% and you cannot say/ argue otherwise
    They don't call when they say they will
    They supply email addresses for customer focus support that don't exist
    They don't inform you of the progress of the machine, you have to call them "continuously" to be told they will get back to you, which only sometimes happens
    The service centre will blatantly lie to you over the phone
    If you complain about being lied to, you automatically get your machine back, but it will need to be sent in again for other problems
    The product cannot be relied on, definitely not the choice for business.
    And the one reason I like the most is:

    They have a department that actually say "sorry" for all the issues, but I think overall this doesn't equate to getting it right.

    thanks heaps, i am about to bu ...Anonymous -- 14/04/04

    thanks heaps, i am about to buy my first lap top, yeah i'm a late starter. your info was easy to follow,informative and cleared up a few things i wasn't sure about.i had been looking at the HP9110 series and after reading your review and laptop hints, will be staying with that decision.

    Finally, a website that answer ...Anonymous -- 11/08/04

    Finally, a website that answers my questions on Notebook buying. For a person who does not know much about notebooks your guide is very helpful. Considering the amount of money a person can spend on a notebook, it is a must that you read this before some salesperson convinces you to buy a notebook that may not suit your needs.

    Thankyou very much.

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