HP Pavilion dv2000 (Core Duo T2400 processor 1.83GHz, 1GB RAM)

HP's new line of entertainment notebooks not only delivers in features, but also goes the extra mile in redesigning the chassis to appeal to those with unconventional tastes.

HP Pavilion dv2000Notebooks with 14.1-inch screens seems to be gaining in popularity, with other entertainment models like the Dell Inspiron 640m and Samsung X11 sporting similarly sized displays. If you get a feeling of deja vu with the HP Pavilion dv2000, that's because it is the fraternal twin of the Compaq Presario V3000 minus the integrated Webcam and Zen wave design. Like the latter, the dv2000 offers a full suite of connectivity ports and entertainment features and -- with a starting price of AU$1999 -- doesn't attempt to bust your budget while doing so.

Design
The most striking feature is the wave design of its glossy cover. Resembling instant noodles attractively twirled on a plate, the aesthetic is further enhanced by what is best described as a showroom shine finish. The top cover and keyboard areas are laminated with a scratch-resistant coating. For those wearing watches and metal jewellery, these two areas are the most prone to surface damage and the dv2000 should be able to withstand some light abuse. An absolute fingerprint magnet, this can easily be remedied with a cleaning cloth.

Design notwithstanding, this is not really a thin laptop. Weighing 2.4kg, it occupies 334 x 237mm of real estate and stands 39mm high at its thickest portion. Similarly weighted models like the Sony VAIO VGN-FJ77GP and Acer Aspire 5550 have depths which top off at 33mm and 35mm, respectively, and sport the same screen size as the Pavilion notebook. Fortunately, the rounded contours of the dv2000 give it a slightly sleeker appearance.

According to HP, the HP Pavilion dv2000 is the first notebook to possess capacitive backlit buttons. That's a fancy way of describing touch-sensitive buttons (similar to the LG Chocolate KG800 touch keypad) which light up according to the function activated. The controls include volume adjustment, HP QuickPlay activation and standard multimedia buttons.

All the connectivity ports and optical drive are located on the flanks of the unit, with the audio jacks and wireless switch occupying the front, leaving nothing to mar the rounded hinge at the rear. However, some may find the ports are too closely crammed for comfort, especially if bulky USB devices are in use. The HP dv2000 deploys a latchless design that allows an integrated 1.3-megapixel Webcam to sit above the 14.1-inch display. All things considered, this is an aesthetically appealing portable with easily accessible connections.

Features
Capacitive buttons and showroom gloss chassis aside, the HP Pavilion dv2000 offers a full suite of features which should leave most users satisfied. Billed as an entertainment system, the dual-core platform offers sufficient processing power for work and play. For those requiring even more perks, an optional discrete Nvidia GeForce Go 7200 graphics card is available on some models for greater versatility.

Connectivity-wise, the Pavilion dv2000 offers three USB 2.0, one spring-loaded ExpressCard slot and a mini-FireWire port. Networking is handled by the Ethernet and modem ports, with Bluetooth and Wi-Fi radios for wireless communication. The memory card reader can handle SD/MMC, Memory Stick, Memory Stick Pro and xD-Picture Card flash formats. External video displays can be jacked into the VGA or S-video ports, and there's also an expansion port for the optional HP xb3000 docking station (for more connectivity options and better speakers). All these ports are somewhat crammed at the flanks of the unit, which detract from an otherwise clean and sleek design. The mini remote control -- an item which is important for entertainment notebooks -- hides in the ExpressCard slot when not in use.

In order to qualify as an entertainment system, a good display is a must. The 14.1-inch transflective widescreen LCD of the Pavilion dv2000 offers a nice compromise between the portable but eye-straining 12-inch models and the comfortable but heavier 15.4-inch entertainers. The base model uses the integrated Intel Graphics Media Accelerator (GMA) 950 graphics renderer to drive the display. For those who prefer stronger video performance and light gaming capabilities, you can opt for an Nvidia GeForce Go 7200 graphics card model.

The integrated sound chip drives the Altec Lansing branded speaker bar located at the top of the keyboard. Though audio reproduction is good, there is a lack of bass that is inherent in most notebook speakers without a sub-woofer. Two headphone jacks (one of which is S/PDIF-enabled) and a microphone port are located at the front. The full-size keyboard is comfortable to use while the touchpad is a little too responsive, though there is a dedicated switch to disable the latter.

Performance And Battery Life
Our review unit was configured with an Intel Core Duo T2400 1.83GHz processor, integrated Intel GMA 950 graphics card, 1GB of DDR2 RAM and 80GB harddisk. It received an impressive result of 217 on MobileMark 2005, which is comparable to models such as the Toshiba Satellite A100 (241) and Acer TravelMate 8204WLMi (236), both decked with faster 2.0GHz Core Duo processors. Graphically, the integrated graphics card churned out a nice score of 488 on 3DMark05, which stands almost level with the ThinkPad T60's 451 result on the same benchmark.

Despite having a smaller display, the HP dv2000 ran out of juice at the 3 hour 9 minute mark compared with the 3 hour 8 minute battery life of the 15.4-inch Acer TravelMate 8204WLMi. Fortunately, high-power users can buy the optional high-capacity 12-cell battery, which should theoretically double the uptime.

Service And Support
HP notebooks in the Asia-Pacific region have a one-year local warranty. At HP's support Web site, laptop owners can download the latest drivers and manuals. In the event of a simple malfunction, the company offers an online knowledge database and support forum for troubleshooting. Further diagnosis or repair can be made at the service centre, though the owner has to bring the notebook there. Telephone support is available during normal working hours and for current or potential customers who are not sure which HP notebook is right for you, a dedicated number is available for assistance in purchase selection. There is no option to extend or upgrade the warranty.

HP Pavilion dv2000 (Core Duo T2400 processor 1.83GHz, 1GB RAM)
Company: HP
RRP: AU$1999.00

Advertisement

Talkback 100 comments

    nw 9440 Anonymous -- 10/04/07

    I brought this top of the line graphics laptop, fully upgraded, only to recieve a lemon as well... 3 weeks into warranty. It is supposed to be getting replaced. After two months of ringing them daily and wasting hours of my life, I am yet to reciece one of the promised emails or confirmations. I will never buy hp again!

    me too..! Anonymous -- 04/09/07 (in reply to #320077570)

    hey ...i just got mine and now this slimtype drive has diappeared from ma laptop..

    dunno wat to do...called them up and said..they now nuthing...im starting to have a bad impression on hp....

    dv2000 battery batteryfast -- 04/01/09 (in reply to #320077570)

    I have HP Pavilion DV2000 laptop it is excellent, easy to use. I got a hp dv2000 battery from http://www.batterygoshop.co.uk/hp/dv2000-battery.htm . The battery last 2~3 hours.

    hi Anonymous -- 20/09/09 (in reply to #320120288)

    how much for the battery?

    hp dv9000 Anonymous -- 08/05/09 (in reply to #320077570)

    i had the same problem, HP has got to be the worst laptop/computer brand i ever bought too...... so never again

    Terrible Anonymous -- 24/05/07

    Terrible service and support. I will never purchase an hp product, ever.

    yo Anonymous -- 03/06/07

    im jus writing this coz i wanna

    madd Anonymous -- 10/09/07 (in reply to #320080373)

    ****in good on ya buddy

    smelly moot fart Anonymous -- 10/09/07 (in reply to #320085914)

    ^that kids madd

    hp paviliodv2000 john smith -- 28/06/07

    My hp Is da shiznit. I don't know what happened with you all.

    ^champ^ Anonymous -- 10/09/07 (in reply to #320081810)

    damn right there nofin rong with mine

    hii budi -- 03/11/07 (in reply to #320081810)

    hp pavillion2000 many problem in hard ware

    Hp pavilion dv2000 Anonymous -- 08/10/07

    yeah my effin hp rocks!!!! ive had it for over 3 months now and no failiures, ive always been a hp product user, and have found no problems wat so ever!!!!

    driver panupong -- 28/10/08 (in reply to #320087385)

    DRIVER

    Hp dv2000 Anonymous -- 11/10/07

    I have a top of the range dv2000 laptop and it rocks! Best laptop ever!

    Great Laptop Anonymous -- 19/11/07

    I have had my dv2000 now for over 6mths and have not had one problem, i had some questions regarding S/W and HP was always happy to help with prompt and competent service...Way to go HP thats why your number 1

    hp sucks Anonymous -- 12/08/08 (in reply to #320090085)

    Sounds like you work there .....I just rang them aftr no reponse to emails and was on hold for 30 min ,rude guy ansewed still wont process my cash back

    piece of crap dv 2000 Anonymous -- 26/12/07

    holy crap my sd disk and usb devices dont work and my wireless has so many problems i will never buy another hp as long as i live

    dv2415nr Justin -- 17/01/08

    i dont know what happened for you guys, maybe you got early models? mine has been great for the past 5 months, i use it every single day for school and get 2+ hours of battery every time. great $700 (US) machine.

    problems!!! Anonymous -- 26/01/08

    I have to agree with the majority of people on here. My HP dv2000 has recently run into a lot of problems, namely.....wireless NEVER works, my screen does not turn on even though the computer is on and sometimes a random blue screen will appear basically telling me that my computer is fu**ed!!!
    All this JUST after my warrenty has run out......would you believe it!
    For all of you out there who say you have no problems, your lucky but just wait and see what happens!

    DV9521tx Notebook Rob -- 17/09/08 (in reply to #320094333)

    hey, my notebook yesterday was turned on by my kids and the screen did not activate. You mentioned your notebook's screen failed as well.
    How did you get it fixed - did you need to send it away or is there a simpler way of getting it fixed??

    dv2000 and dv6000 ty hetzel -- 08/03/09 (in reply to #320112125)

    i have a brand new dv2000 and new dv 6000. the 2k tuns on and no backlight, no screen display.. i disconnected the lid sitch and yeah.. crappy. my 6k was fine till yesterday when i turned it on and it the cdrom drive is nowhere to be found in the system. the drive just stopped working! hp is unreliable by far

    same here... Anonymous -- 07/10/08 (in reply to #320094333)

    i totally understand....its the same story for me. And it happened after my warranty got over...hp sucks

    great service Anonymous -- 09/03/08

    i did a battery check and it came back as faulty
    the laptop was 7 months old at the time and i was warned by the place that i brought it from that they wouldnt replace it , rang them they said upgrade the bios and then call us , i did and said it still faulty , and they said we will send you a new one ,day and a half later new battery was sitting at my door

    damnit! Anonymous -- 16/04/08

    i've had mine less than 2 weeks and now my disc drive doesn't work.
    it doesn't even come up in my computer like its magically disappeared!
    and the wireless sucks!

    i'm so annoyed i bought it.

    **** hp dv2000 laptop gregorio magalpok -- 24/03/09 (in reply to #320099839)

    ill never buy hp again its disgusting!**** who built this laptop!

    ALI KO PA MAMANGAN KENG PEKPEK BULYUS KANTUTAN -- 24/03/09 (in reply to #320126572)

    MGA GURL KUNG CNU MAN GUSTO MAGPAKANTOT TXT NYO LNG AKO HA?09087766754 TAPUS IYUTIN KO KAU MALAKI TITI KO HA WAIT KO KAU

    Heat and hardware Anonymous -- 08/05/08

    the dv2000 i am using gets very **** hot. So i always have to have a book to lift it up. I think that my proccessor got burnt or something because now it wont turn on. Now i want to go call them to replace it...but apparently their service sux like ****.

    Hp pavilion dv2000 problem Anonymous -- 08/05/08

    I had my dv2000 for almost a year and it just broke down =[. Everytime i turn it on it just makes some beeping noise and nothing is on, just the LED button lights and the fan. Hp is not a good product after my experience, i recommend ASUS laptops.

    Re:Hp pavilion dv2000 problem Beth -- 15/07/08 (in reply to #320101298)

    Hello - did you find out what the problem was with your HP? My one was really hot one night so i turned it off, the next night i turn it on & it does exactly as you described.

    Re: Hp pavillion dv2000 prob Anna -- 19/08/08 (in reply to #320106784)

    To the people who have had their hp for si month-ish... don't count your chickens before they hatch! Mine died at just over 12 months.. and guess who didn't have the extended warranty?
    To the people with the beeping/nothing happening problem... is bad!
    The same thing is wrong with mine, and apparently it is a motherboard/video card error, which means the motherboard needs replacing, which apparently means a lot of money.
    I'm taking mine to the doctor tomorrow, to find out the worst...
    gulp.

    Re: Hp pavillion dv2000 prob Anonymous -- 02/10/08 (in reply to #320110095)

    The problem is the NVIDIA GPU design error.
    Due to this it overheats and thereby creating problems with the circuit. The symptoms are 3 beeps (1 Long and 2 Short).
    One way to bypass is to leave it on for atleast 30-40 mins and then try restarting. At times it works.

    HP has acknowledged this problem and gives an additional 1 year warranty to users in Canada & US (Maybe it thinks only people there use these laptops).

    hp pavilion dv 2000 prob anne -- 08/12/08 (in reply to #320113363)

    I had the same problem, laptop was getting very hot and it stopped working a day after the warranty had expired. They repaired it and six months later the same thing happened again, with three bleeps (one short and two long). Thats what happened the first time, so i took your advise and it worked, my husband was amassed. This is an inherent fault which im going to try and take it further under the sales of goods act 1979 in relation to inherent faults. I was absolutely gutted with the ongoing problems as the laptop cost nearly £800. Thanks for the advised.

    Re: HP Pavilion dv2000 prob Iggy -- 22/10/08 (in reply to #320110095)

    Same thing happened to me. Everytime i turn it on it just makes some beeping noise and nothing is on, just the LED button lights and the fan.

    I rang HP and had their useless help online only to get a suggestion that I need to send it to their repair centre (at my cost). They then told me that I had to replace the whole motherboard because it was overheated due to the NVIDIA faulty design. They gave me an estimate cost of AU$800 - AU$1000 to fix it.

    I was so furious with HP. They just did not want to admit the faulty design. I finally decided not to fix it. I don't want to have the same thing happened again, moreover, a new dell is only $700.

    I finally got a macbook pro instead (the best decision in my life, best spent money. It is just worth the investment).

    By the way, the bloody dv2000 broke down exactly 2 day after my warranty expires... I am currently thinking to sell all my hp (printer, PDA, desktop) to get it all replaced with mac. I hate HP so much that I would not recommend it anymore..

    Iggy John -- 08/02/09 (in reply to #320114669)

    I have had the exact same problems as yourself. I'm going through the office of fair trading to see what can be done. HP have allready offered me a discount off the repair but I wont take that. If you can drop me an email your info would be greatly appreciated.

    DV 2000 Faulty motherboard Richard Fine -- 09/02/09 (in reply to #320122725)

    I have experienced the exact same problem my laptop is 2 years old. I need to replace the motherboard. I will NEVER buy an HP product again unless they resolve this issue by admitting it is a desig fault and repairing under an extended warranty as they have done for their clients in the US and Canada

    hp are **** every1 who has 1 should get in touch with traided standard king -- 25/08/09 (in reply to #320122725)

    i have a dv2000 i have had 2 replace the hard drive twise because of it over heating when i first got it 12monts ago i thort it was the best laptop made all my m8s comented on it after 6 months it beeped an would only show a blue screen error hp wouldnt fix it so i had 2 get it fixt my self 2 hard drives l8r now it only works in safe mode every1 who has1 my advise 2 u is sell it b4
    u have the same problem.

    hp are rubbish king -- 25/08/09 (in reply to #320242319)

    every1 who has1 should get in touch with traided standard cos da are full of crap

    Dv2000 or DV2500 Nirav Shah -- 24/04/09 (in reply to #320114669)

    I have similar problem, but if we give up HP will never take an action. We will have to atleast collect details of each other and send details to HP. They know there is a serious problem in this series but they will never accept.

    I am collecting details of each customer have similar series, if you are interested send me yours details..

    You continue with your idea of getting rid of all HP products but HP should repair all defective laptop at no cost to customer.

    niravshah2005@gmail.com

    One of the best in da market Anonymous -- 19/05/08

    I have been using HP dv2000 series for over an year now.. I had win XP and later upgraded to Vista... I must say it's one of the best notebooks.. Not a single problem till now... Amazing wireless connectivity ( I travel and lot and depend on WiFi).. Sleek finish and rugged built... These are much better than Dell ( I have worked for Dell for 3 yrs).... I am one happy customer of HP

    Whatever! Chris -- 15/06/09 (in reply to #320102064)

    You sound like an HP employee! this doesnt even SOUND believable! HP are lowest on earth. I bought an HP nx6325 Broke 20 min after opening it... on the start up screen it just went blue... motherboard was shot... took them NINE MONTHS to get it repaired and when I finally got it back their "technicians" left food in my keyboard... then I bought an HP pda... it broke as well... the screen shat itself! then my friend bought a DV2000 and the video card burned out... they say "theres nothing we can do" HP are children playing shop and im going to sue ever last one of them!

    what a load of rubish king -- 25/08/09 (in reply to #320102064)

    your full of crap how much are da payn u 2 chat this rubbish hp are crap bad service bad attitude and crap laptops

    dv2000 Jason Stein -- 11/08/08

    The dv2000 line is GARBAGE. Twice I've sent it in for hardware repair (motherboard). All they do is replace the unit with a new version of the same faulty motherboard; the laptop dies from overheating every three months.

    And kudos on the Indian tech support issue. Bunch of morons. I don't even bother calling tech support anymore. I just fill out their online form, list my expertise as advanced, list my trouble shooting steps, inform them that I've had it recently repaired, and they don't even bother calling; they just apologize, send me a FedEx shipping box, and agree to fix it free of charge, no questions asked.

    Will never buy another HP product.

    Faulty Dv2000 Motherboard Anonymous -- 16/08/08

    3 days after my one year warranty expired my laptop would not turn on. My keyboard would light up, but no visual would appear on the monitor. I called hp support (this is in Canada, so I actually spoke to someone in Vancouver and not in India) and they informed that many of the motherboards in the dv2000 series are faulty and they would replace it free of charge. I am very satisfied with the customer service, but hope they do not replace the faulty motherboard with a refurbished defective one. So far so good, will update when fixed laptop is sent back.

    HP Pavilion dv2000 Anonymous -- 03/09/08

    Well i have to say i'm not overly impressed with it. 1 thing i am glad about i bought the extended warranty. I've had mine for just over 12 months. I've had to contact support through software issues 5 times so far. It's been in on warranty twice. The first time the screen went blank & the only thing that appeared to be working was the lights. It runs very hot at all times. even with a proper laptop stand to lift it off the desk or table. I also made a board up a little larger out of some good mdf & fixed the stand to the wood so i could have it on my lap without it cooking my legs. The 2nd time in on warranty the mouse pad buttons wheren't working. Battery hasn't been a problem. Alternating between battery & power supply i run it a minimum of 12hrs a day so i'm sure glad i got a 3 year warranty.. The support lines are not the best when you constantly get reffered everywhere with the same answer, there doesn't seem to be anything we can do to help you. . Personal opinions on Windows Vista, Get Windows Xp instead.

    Pavillion 2000 dodgy Anonymous -- 30/09/08

    I have the same problem that many others seem to have and will never buy another HP product again. Wireless gave up, screen sometimes goes blank for no reason - it seems that this is known problem to HP, as it is detailed on their website. Trouble is the conditions for getting a free fix are many and varied. We bought ours while living in the USA, we now live in Australia - Australia will not service it because we bought it in the USA, USA will not service it unless we pay the shipping. And this is a worldwide company in a day and age when people move around the world! Australia's help line was hopeless, rude, very unhelpful. I will say that the USA helpline was fantastic - they guy was so polite and took me through all the troubleshooting that might fix the problem and referred me to his supervisor to try and sort out getting it fixed somewhere (though my phone bill will be huge). Decided it was easier an cheaper just to go and buy a whole new computer....it wasn't an HP!!

    NEVER BUY HP. Anonymous -- 10/10/08

    I own the DV2000 AMD X2 14.1 Notebook. The year warranty past, and 7 days after, my Hard Drive stopped working (couldn't boot but booted BIOS). I called once about it; they said: "since this is out of warranty it will cost money to replace the HarD Drive". It would cost about $200 CDN, so I decided to get my local computer shop to do it. It booted perfectly and was working for a total of 2 days, then the EXACT same Hard Drive issue arose. I called again, and the service rep said it was a dead Hard Drive and that it was out of warranty, it would cost... blah blah blah. I told her that this already happened to me, so she decided to say that there just so happens to be KNOWN issues with MY motherboard; now I needed to send it in for a MOTHERBOARD repair. Now it's taken 9 business days for the service ALREADY, and I won't get it back until 15+ business days. Now I want my money back for the amount I spent on the Hard Drive which THEIR motherboard FRIED, and they "can't do anything for me, other than RUSH my service." This is BULL SH*T. They quoted me originally 7-9 business days for the service, and now their "case manager" say that the quote was just an "average". I WILL NEVER BUY HP AGAIN. HP; YOU HAVE JUST LOST A BIG CUSTOMER.

    Pavilion Dv2000 Anonymous -- 29/01/09 (in reply to #320113889)

    It was the same history, but with a MacBook Pro, to expensive, faulty, and expensive to repair, i don't understand why apple is loved so much for many.

    I too have a bad impression about hp's make. deepak -- 23/02/09 (in reply to #320113889)

    I have the same problem with my mother board also. So i totally agree with you.

    NO DISPLAY Anonymous -- 21/10/08

    have the same problem that many others seem to have and will never buy another HP product again. Wireless gave up, screen sometimes goes blank for no reason - it seems that this is known problem to HP, as it is detailed on their website. Why is it that the warranty/services is only in US and Canada? Im calling for HP company to extend also here in Middle East specially Dubai.

    Dv2000 Led ON Computer OFF Problem! JohnnyTechniqes -- 09/11/08

    okay! yall, im a repair man and i get the Dv2000 alot, they all do get the same problem, the problem is Nvidia card overheating, due to long usage time, apparently Hp designed the motherboard with the Nvidia card under the keyboard so it gets alot of heat in its location....which was actually dumb cause the processor sits under the laptop and when the fan turns on it blows the back heat upwards to the top of the laptop.....to fix this problem: Replace the motherboard....to stop this problem: you cannot! WHICH MEANS EVENTUALLY IT WILL HAPPEN AGAIN AFTER IT IS REPaired........best solution is to buy the dv9000, much bigger and less clogged...website will be up in a few months...www.johnnytechniqes.com, i will be doing plenty of dv2000 repairs, thank you! if you're interested in selling your dv2000 email me and we can work through paypal....

    thank you Alex -- 24/03/09 (in reply to #320115883)

    This was probably most helpful comment in this forum. This is the issue I am having problems with. Too bad they cant replace my laptop for their own stupidity.

    Johnny Boss Wheel -- 25/03/09 (in reply to #320115883)

    I have a dv2000 thats gone out. How much is it to repair this problem? And from the looks of things I've been reading. I need to sell it.

    Overheating affects a lot of HP Pavilion laptop range Graeme Harrison (prof at-symbol post.harvard.edu) -- 11/11/08

    I own two HP Pavilion laptops... one an Intel P4 chipset (zv5000) and the other has the AMD equivalent CPU. Both have the same crappy 2.5" fans in the bottom of the laptop that are meant to stop the unit from overheating.
    Within six months of ownership, most of the fans failed to spin-up when needed. They are VERY susceptible to picking up dust and the tiny electric motor has too little starting-torque. If you flick them with your finger when they should be running, they can start up and run for as long as needed.
    I've tried to get alternative fans, but they are HP specific.
    I've complained to HP as to 'non-merchantable quality' but got nowhere.
    Clearly HP went into such a plethora of PC products, they failed to test each one for reliability.
    The AMD one runs cooler than pre-Atom Intel CPUs... but the real answer is to start taking off the bottom of the case covering the fans, removing the fans if they no longer spin, and raising the rear of the underside of the laptop off the desk by two-inches, and running an external mains-powered fan at the rear of the underside, to pump lots of air underneath the laptop. Best to also block-off the left side gap, so most air has to exit from under the right (hot) side of the laptop.
    I agree with most commentators that one should strongly consider such super-bad design, and failure to remedy problems before considering the purchase of any HP product in future.
    Graeme (prof at-symbol post.harvard.edu)

    HP Pavilion dv2000 failure Jon Nethers -- 22/11/08 (in reply to #320116041)

    More fuel to the fire. My wife's dv2200 just suffered a motherboard failure (Geek Squad diagnosed it for $70). It was under 2 years old, but only had 1 year warranty. The only thing HP would offer me was repair for a fee! The enhanced warranty service they do for some of these didn't apply (wrong product nbr), but the symptoms are the same.

    Experience like this will make it hard to recommend HP products at work or to friends.

    DV2000 Video problem in Thailand too. NaCl -- 08/12/08

    One long beep follow by two short beep!!

    This is second time in two month !!

    My office need to purchase a new notebook for use while fixing.

    It is waste a time and cost. BadBye HP

    Recommend choice ASUS

    For shame HP! Anonymous -- 20/12/08

    I experienced many problems with my dv2000 as well. I have had it repaired on 4 separate occasions over the course of 2 years. The mother board blew. The screen blew. It turned on but then the screen went black. And the wireless kept disappearing. (Thank goodness I purchased the extended warranty) At the moment it is working wonderfully, but I am in the process of insisting that I be able to purchase another extended warranty. I may even use these comments as support. I mean seriously, there really should be some compensation besides free repairs for selling a system that is inherently flawed. My cousin purchased one shortly after me and his screen blew as well! For same HP!!!!

    hp pavilion dv2000 Anonymous -- 02/01/09

    3 beeps for me too surley they should recal beore we talk about fires starting with the heat these kick out, overheating graphics card and mother board falier is just the start, see what hapens when you drop it from 3 floors up to concrete below ! tis does help and cools it down a bit but maily helps to remove the mother board, mac is the way foe me now, regards hp killer.

    Wireless problems Anonymous -- 04/01/09

    I agree with the wireless problems. Before, my wireless on my HP dv2000 laptop was working perfectly fine but then just two days ago, I started experiencing problems with my wireless. Whenever I turned on the wireless switch, the light would stay red but not blue. I have contacted HP chat three times and all they said was to either 1. Update the BIOS 2. Install the wireless driver 3. Send the laptop for a supposedly "free" mail-in repair in which they would eliminate all of the memory (including your files which you would have to backup yourself) & install the programs like a newly-bought laptop..so basically the laptop would be like it was just bought. However, this would take 8-10 business days which is too long to wait and I'm not sure it will guarantee a perfect solution. Anyways, I hope HP will respond to all the complaints about their laptops and fix the problems out there.

    faulty motherboard Anonymous -- 17/04/09 (in reply to #320120293)

    i had the same problem with my wireless last year. The light would just stay red. Then i brought it back to BestBuy and they said that my network-card was dead. So i had to buy a USB wireless adapter. Then about a week later, my laptop wouldn't turn on. There were lights and i could hear the fan running but no screen. so I brought it back to Best Buy for the 2nd time and the GeekSquad told me HP notified them of a faulty motherboard on the AMD-Turion64 DV2000 series. The faulty motherboard caused my network-card to die. So HP ended up replacing my motherboard free of charge that time.

    HP DV2616tx Anonymous -- 07/01/09

    Hi, Read through all the comments. I saw someone had problems with overseas purchase? I bought my HP DV2616tx in Singapore but I live in Australia and there was not an issue (although I was visiting singapore and made sure to check that it was international warranty!)

    I have had to send my laptop back about 5 times and demanded a technician come out twice, I have had it for just over 12months now (so out of warranty).

    My problem has not been HP so much as their repairer in sydney, NCSS. They really have been rubbish. I sent it back three times with the same speaker problem, and I included a note outlining the problem, even referred them to an audio file on my desktop and a specific time in which the problem occurs and they just replaced the speakers without testing. It was a pain in the **** because NCSS would constantly have a 8-16 day turnaround. They use UPS couriers who are also rubbish and morons.

    I also sent it back once for some messed up pixels (constantly turned on) and once because when they put the speakers in they broke a panel, and didnt replace it with a new one, so the panel kept clicking.

    I demanded they come to my house twice because one time they didnt put the keyboard back in properly when they finished, and another time they didnt correctly reconnect the monitor, so the hinge was rubbing against the screen.

    HP have been okay, the laptop has been a bit of a hassle, NCSS have been absolutely useless and UPS are a joke.

    I rang HP twice to complain about NCSS service and they intervened on a couple of occasions, acknowledging ncss is crap but they still use them...

    Now I am starting to notice the fan is on constantly and it is quite hot...

    Having said all that, when it is working i love it. The DV2616tx is a Core Due T7500 2.2GHz, 4mb L2 cache, 2gb ram (upgraded to 3gb) and it handles gaming (red alert 3 comfortably, battlefield 2 works well although occasionally some textures go blank, Company of Heroes can get a bit sluggish when there is a lot of shooting, but it runs well otherwise, GTA-SA works with ease).

    I love the laptop - i just pray that it isnt going to have something go on me.....

    Dead dv2000 Anonymous -- 08/01/09

    Got another dead Pavillion here - doesn't POST or do anything else. No beeps, no screen, lights come on, nothing else happens.

    dv2224ea Anonymous -- 09/01/09

    Well the display on my 20 month old HP died last night too. Though not the same sort of problem everyone else is reporting. It just starting going flickery then was covered in static like an out of tune tv. Turned it on this morning, the colours were all posterised and then within ten minutes it was a blur of fuzz again. An external monitor works fine though. Seems wierd to me...

    Defective dv2121tx Anonymous -- 10/01/09

    Bought DV2121TX Feb2008 in Singapore,
    Pdt No: RL366PA
    Intel core 2 duo T5600 1.83ghz
    NvidiaGeforece Go7200 up to 128mb turboCache Video memory
    MS Windows @ XP Media Center Edition 2005

    Experienced vanishing icons, frequent hangs within 1st week of purchase), non-boots, bsods, hangs, multi-media keys ,web-cam & dvd �drive stopped working within 12 mths after purchase.

    HP claimed MS OS software conflicts, hard disk failure( hdd was most probably fried) and wasted my time on OS re-installs, bios flashes etc.

    Faulty notebook design (overheating nor faulty nvidia gpu were never once brought up !

    Hp eventually recommended motherboard replacement; presumably a new but SAME BADLY DESIGNED,OVERHEATING motherboard with SAME DEFECTIVE nvidia gpu ! at my expense of course as my 1 year limited warranty has expired. No way!

    I would never buy HP products ever again !

    Poor Cust Serv Anonymous -- 10/01/09

    Called in to HP no less than 3 times in beginning of November 08 and was taken through the exact same troubleshooting steps each time which is insane. Well I explained my problem to them (power but no video) each time and not once was the known issue brought up. Glad I decided to look on their support website because they were going to try and charge me to fix a problem they knew was caused by their faulty design! Sad to say but HP will not be receiving anymore of my money.

    CRAPPY LAPTOP! not worth your money! HP, Gotta Hate It -- 20/01/09

    My dv2000 started displaying problems before new year. The usual 3 beeps and no display problem. Folks from the other forums say that it has something to do with the video card and iI tell you, A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. And if you're unlucky not to be included in the extended warranty, you'll have to pay lots of money!

    Another thing that I absolutely hate about this model is that heats up like hell. Yes, HELL!

    Expensive piece of ****

    HP = Hyper Pain
    How Pathetic
    Have Problems
    Horrible Products!

    HP Pavilion Problems - Input needed! John -- 08/02/09

    I have had the same problem as most of you, Display driver, overheating, screen blackens out, and all after the warranty expires. I have been offered a discount from HP to fix the problem but will not accept. I am going through the office of fair trading at the moment but need all your info and support to apply more pressure. Please drop me an email with your story and hopefully you can be reimbursed.

    Input needed! Email Me! Anonymous -- 08/02/09 (in reply to #320122726)

    Email: john.grundy@defence.gov.au

    hp pavilion dv2000 sucks also the services, no responsibility afat -- 20/11/09 (in reply to #320122728)

    do not buy hp never ever again for laptop.

    i have this laptop series and try to go their office in australia but they have no responsibility for their own faulty motherboard..beeping when turns on... bad bad very bad..
    recommend ASUS or TOSHIBA a++++++

    HP ////please responsibility afat -- 20/11/09 (in reply to #320392239)

    this is my email.. afat.01@gmail.com

    i really hope HP can replace the new laptop for us..... to show that they are responsibility with their job...

    My email Richard -- 09/02/09 (in reply to #320122726)

    fine_richard@hotmail.com

    dead dv2000 dave -- 22/02/09 (in reply to #320122726)

    Daughters dv2000 suffered the same agonising death as everyone else's. Cooked to death from day 1. Unquestionably an inherrent problem. Have you had much luck thus far with office of fair trading, as am willing to add my support.

    Please email Anonymous -- 11/03/09 (in reply to #320122726)

    Re fair trading complaint, please add me to your list and send me any info you have

    shamrock.james@bigpond.com

    BLANK SCREEN brett -- 03/09/09 (in reply to #320122726)

    Yes, I have the blank screen problem. I have also posted this on http://www.fixya.com/ThreadAsker.aspx?thid=2877730&msgid=6934788&type=click&mailid=7&rnd=0.679663267768763

    I am wishing to make a petition, or I can help you in your pursuit. I know this post is old know, but e-mail me and we can go from there

    e-mail brett -- 03/09/09 (in reply to #320262279)

    e-mail me at dv2000.hp@gmail.com

    dv2000 david minton -- 22/02/09

    Daughters dv2000(13mths old) was progressively running hotter after each use until it would only turn on intermittently and now she only gets 3 beeps and it fails to start up. Identical issues for nearly all i notice. Have emailed hp customer help but as yet no reply. How far does hp go in trying to resolve the issue

    HP problems Anonymous -- 24/02/09

    My Pavilion 2000dv shut down 4 days ago. I recognize most of the problems i can read in this thread. I'm taking it to the store later on today and hoping they'll be able to do something about it.
    I live in Denmark and stores here are obligated to give you a two year warranty - mine expires in aboyt one month. But I already know that the danish stores have trouble with HP, because HP only offer the one year warranty. The second year warranty is the stores own problem!!
    I'm not hoping for anything so I already bought a new laptop....and i'm never ever buying another HP product!!

    same here Anonymous -- 06/03/09 (in reply to #320123974)

    I also experienced this problem twice. No doubt caused by overheating. Did HP notice this "hot hot" problem before they launch the product?Really sucks to spend money for this garbage product.

    dv4t Series, same issues as dv2000 Anonymous -- 07/03/09

    I posted here several months ago proclaiming the DV2000 line as complete garbage. After shipping it off for repair 6 times, having it cosmetically damaged on the 7th; I finally had a case manager agree to pay for and ship me the new dv4t model in exchange for the dv2000 lemon. Well, two months later, with my new dv4t, and guess what? Same **** Network card is toast. Probably related to the motherboard. The familiar brown box from fedex is coming my way. I vow to keep sending it back again and again until I get the next higher model, and see if that one's any good. For everyone with the dv2000, keep fighting! Demand a replacement!

    dv2000 Anonymous -- 15/03/09

    I bought a dv2000 about 8 months ago, and I love it. However, the touchpad tends to be (as mentioned in the article) overresponsive, and on occassion just goes downright crazy, minimising open windows and closing others, which is really frustrating, especially when you have unsaved work open.

    This is a pretty big issue, but other than that, I haven't had any other problems.

    hp keeps shutting down Anonymous -- 16/03/09

    i have a dv2000. it keeps shutting down when you play dvd's and some games and now when in docs. have been told that it may be the graphics card. any ideas out there?

    getting a bit chezzed off with HP!!!

    dv2500 same issue Anonymous -- 27/03/09

    I bought a hp dv2500 in London, 13 months later 1 month after the warranty expired the damn piece of **** over heats and fries the video card and motherboard. I rang HP and they wont do anything, sounds like a reoccuring problem.

    Problem With dv2000 George.G.Pramod -- 03/04/09

    i am facing problems with my HP laptop,recently my laptop stopped working,i bought it from United States 2 years back,and i took it to sevice center,they said that Motherboard failed,so as from my side i am fedup with HP notebooks,and i dont wish my next preferable purchage as HP
    Experience like this will make it hard to recommend HP products at work or to friends.

    HP Provide Questionable Product Quality Backed by Atrocious Service Anonymous -- 05/04/09

    My dv2000 had to go back to HP for service 3 times during the warranty period, each time with the same fault - faulty video RAM. This doesn't sound so bad, until you realise that the computer detects this before booting, and then stops the boot process.

    After reading other users' experiences here, I suspect it was really the very common problem of overheating due to poor design.

    I should also say that it's more fun going to the dentist than dealing with HP support. After waiting forever you might be lucky enough to speak with someone whose accent is weak enough that you can actually understand them. Don't expect them to have any geographic understanding of just how far the nearest repair depot is from you though, unless you live in Mumbai.

    The second failure occurred within weeks of getting it back from HP, at which point I started demanding they replace the entire motherboard. Of course, they stubbornly refused until the third time. Even then, they only really responded when I asked for the appropriate contact for my solicitor to write to. After three total failures in 9 months, I didn't want it fixed, I wanted my money back. I then emailed them outlining my rights under the Trade Practice Act, and their obligation to provide goods of merchantable quality, and to provide a full refund if they were unable to do so. This provoked quite a helpful response, but they insisted on repairing it again. Touch wood - it hasn't failed since, and to be fair, they didn't give me any trouble when the system check reported the battery was faulty. They replaced the battery immediately under warranty without any problem - maybe batteries are handled by a different department, or they know their battery quality is even worse than their boards...

    Hp DV 2000 Michelle -- 22/04/09

    Hands up who has a faulty HP? I have read alot of your comments and it seems there are lots. I just rang up HP - because I like all of you am having the same issue with the motherboard. I have been quoted by NCSS $150.15 just to look at it and they reckon the motherboard will cost upwards of $600. You can imagine how that made my day!! Anyway i'm emailing today tonight on the problem I am having and i am encouraging you all to do the same.. Maybe if we band together we can sort Hp out. I too will not buy HP again!!

    HP problem brett -- 03/09/09 (in reply to #320130974)

    Hi Michelle can you please contact me, on my e-mail. I wish to know how you went, and what advice you can offer. E-mail me at dv2000.hp@gmail.com

    Faulty hp dv 2000 Sertac Esin -- 06/05/09

    I cant believe that we all have the same problem and still just discuss the matter. Shouldnt Hp accept the fault for all? Cant we sue them? Any idea?

    Overheats, but great otherwise. Anonymous -- 28/05/09

    I love this laptop, however the left hand side(HDD Area?) Overheats whenever I play a game that is even remotely demanding. Other than that I have had 0 problems with it at all. I am also happy to add that most versions of Linux offer drivers compatible with this model =)

    DV2000 Amy -- 22/06/09

    I was given my HP dv2000 as a christmas present a couple of years ago. It was a great laptop until about 6 months after I received it.
    These days, the battery life, while watching a DVD is about 30mins. Every now and then the screen goes black for about 2-5secs then returns to the screen and I can now only play DVDs in the disc drive. It will not read game discs, music CDs or anything; Only DVDs.
    I don't eran a lot of money so I can't afford to get it fixed or replaced, so until I save up enough money for a new laptop I have to live with it.
    Needless to say, I probably won't be buying a HP laptop again.

    HP's cr4p Anonymous -- 15/07/09

    HP Laptops are full of crap! Everyone in this here forum knows that except for those who have yet to experience who crap this brand of laptop really is.
    I owned one of these sh!thouse laptops for exactly 18months. 18 friggin months!!!
    I can even remember my last day on it until it completely crapped out. I was watching 'Trainspotting' and I had connected my tv to my laptop. Anyway so after the movie I turned off the laptop. The next day I went to turn it on and hello, all I could hear was 3 beeps, 1 long beep and 2 short beeps. The whole screen was blank and all you could see was the blue lights blinking at me. $1800 for 18 months... Priceless.

    I love it Anonymous -- 24/08/09

    after 4 years my hp dv2000 still works great, I never had any problem at all.

    dv2054 Anonymous -- 15/09/09

    Have had dv2054ea for several years now with NVIDIA GeForce 7200 Go and 1GB. Initially had problems with system freezing when using DirextX stuff. Machine went back to HP and came back with same problem.

    Eventually upgraded memory to 2GB and from the slow and cheap DDR2 533MHz to 667MHz. Because 7200Go is effectively integrated graphics, the memory now works at the same speed as the motherboard and all works fine now! Suggest you check the speed ofthe memory against the speed of the motherboard.

    HP Pavilion dv2222la Beeps three times Anonymous -- 21/09/09

    Hi everyone....
    Very bad news here too.
    I bought this "beautiful and hot" laptop 428 days ago.
    I'm very sad and hungry and furious, because i always take care a lots of it...was all perfect when 20 days ago it stopped work. dead.
    Three ******* beeps..one long and two short (Nvdia gone).
    Of course the warranty is expired, and i'm not on the magic list for fix it for free...anyway the unpolite assistance service, sad to me i have to replace all the motherboard and Ta Ta Tan! I have to spend around $600 for fix it!!!...but this is totally crazy guys! doesn't make any sense! HEY HP WAKE UP! You have to fix all this faulty laptops! we gave all our money for what?? I'm not rich i cannot spend 600$ for YOURS problems and maybe can be happens again because of the wrong design.
    I'm working hard for buying a new laptop ...but i can say too : I WILL NEVER AGAIN BUY another HP laptop.

    HP DV2000 is dead Anonymous -- 23/09/09

    I got one through my previous employer's purchase scheme at the end of 2006 before they made me redundant. It wasn't cheap. For 2 years I thought it was great, then after Christmas 2008 it died (I had been using it a lot) with all the symptoms described here. Since then I've been using my son's Samsung which I got him for college over 6 years ago. Its a bit sluggish but its been reliable as hell. My view on HP has completely turned around. I won't buy another one.

    DV 2412ca Motherboard Problem Anonymous -- 24/09/09

    My motherboard is dead...yada..yada....
    I have a similar story as you guys.

    And I too will never buy an HP product again.

    Pavilion DV2600 Anonymous -- 03/10/09

    Just wanted to share my experience with this laptop series, too. Bought it just over 18 months ago (March 2008) because of it's absolutely gorgeous design (HP Pavillion Verve - Special Edition).
    Had the occasional problem of shutting itself down due to overheating. 10 days ago it shut down and will now not start up without the screen splitting into 6, and after that nothing but a black screen (fan and lights are working).
    The system tried to repair iself to no avail -- an error message of "hardware malfunction" appeared. I took it for assessment to a local repairer (HP certified) and the technicial told me it was heat death -- the motherboard and video card burnt out.
    Not repair-worthy. Would cost me $900AUD (not including labour costs) for a new motherboard that only has a 3-month warranty. The laptop was $1400AUD brand new.
    Every one of my computers over the years have been HP and this experience has now ruined my faith in them.
    Am now looking to purchase an Asus, Macbook, Acer, or Toshiba... anything EXCEPT another HP.

    HP pavilion dv2000 desaster LAPTOP SAIF -- 04/10/09

    IMassive R&D fault all hardware on the same mother board and if one goes down like mine video adapter you have to change the whole mother board you know what it mean 700U$.

    second extreme heating problem, not work under tough enviorenment and if you used without air conditioned well chances to shut down bz. thier is built timer or threshhold which shut down the computer at certain degree but other lap top works fine and never shut down

    Friends i reached to the conclusion the way i reached to the mobile nokia, LAPTOP measn Toshiba that it, rest is wasting money.

    And in last a pathetic HP support.

    saif

    motherboard issues Anonymous -- 24/10/09

    These laptop are horrible. They WILL fail. Mine died after a year of having purchased it. Since I bought it in the States, they told me it cannot be serviced in AU, needs to go back and even if I send it they won't return it here. I will NEVER buy HP again.

    MOTHERBOARD ISSUES all the WORLD for HP dv2000 Anonymous -- 20/11/09 (in reply to #320389525)

    Hope HP COmpany can responsibility for this...

    cheers,

    Yet Another Failed HP Anonymous -- 09/11/09

    Reading this forum certainly confirms my HP dv2000 as the last HP purchase I'll ever make.

    I actually really like my laptop, looks, features, performance, etc., but about a month after my 1 year warranty expired its power supply malfunctioned, so now I must use the power cable as its off switch, i.e., if I leave it connected on shutdown the laptop will just reboot. Apparently this is due to something in the power supply voltage sensing circuitry, would require a new power supply hence a new motherboard, which HP estimated would cost me about 90% of a new laptop. So when this one dies that's it for HP. I just bought a new desktop unit and suffice it to say, it was NOT an HP. I won't make that mistake again.

    It's a shame their support is so bad. I used to say this about Dell. Now HP joins the list of brands to avoid...

Add your opinion

Reviews by category

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Renai LeMay How reliable is IP telephony?
    Have you ever heard a weird kind of hissing, crackling or popping noise when calling someone on an IP telephony line? How rare is the phenomenon these days?
  • Array Forget the NBN, 100Mbps is already here
    Telstra and TransACT will shortly begin offering 100Mbps broadband to many customers. By moving early, the companies have not only raised the bar for Australia's broadband services, but thrown down a challenge to a government that now faces increased pressure to deliver the NBN as promised.
  • Array IT: Govt's cost-cutting bitch
    The government needs to stop looking at IT as a necessary evil or the place to remove costs when the Treasurer comes calling.
  • More blogs »

Tags

Back to top

Featured