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Telstra Turbo 21 modem

By Joseph Hanlon, CNET.com on 23 March 2009 04:39 PM

Tags: telstra, wireless, 3g, hsdpa, turbo, speed, modem, 5gb

Manufacturer: Telstra

General

  • Maximum upload speed
  • 1.9 Mbps
  • Maximum download speed
  • 21 Mbps
  • Network interface
  • USB

Talkback 12 comments

    $800 up front $60/month for ...Grump Grumpy -- 23/02/09

    $800 up front $60/month for one GB of data on a 2yr contract...where do I sign up? lol.

    The good: it's faster than my current plan of 1.5mbps.

    The bad: Should be OK for the first 5 mins each month?

    More a response to grumpys Bul ...n/a -- 23/03/09

    More a response to grumpys BullS@#t than anything else. $299 on a 24 month plan, or $499 upfront, shove your $800 where the bullshit belongs optusboy.

    The good: .

    The bad: .

    wow that sounds like a really ...499/800 its still alot which ever way u spin it n/a -- 24/03/09

    wow that sounds like a really good deal 299 on a 24month plan! and for 1gb, so exciting cant bleave this offer, sounds so good!!

    The good: med speed, mobility

    The bad: it has to be mobile cos you wont be able to afford a house with this

    how can telstra expect to comp ...Tim -- 24/03/09

    how can telstra expect to compete with other providers with these plans, the prices are rediculus and as far as business connections. people generally require a more stable connection not always a faster one. why is this product marketed as being 21 when according to this review it has peak speeds of 6Mbps quite abysmal.

    This review suggests this new product is good for online gaming but as far as i know wireless technology is never that great for online gaming when compared to adsl technology.

    The good: encourages more users to seek alternative providers.

    The bad: high upfront cost considering contract length. speeds are in question.

    When products are over-priced, ...Peter -- 24/03/09

    When products are over-priced, people often say they might suit business customers. Ican't see that applying in this case. My friends (whose employers will spring for mobile internet - unlike mine) mostly use 3 mobile (although a couple use Optus). None of them use Telstra because it's too expensive and they never leave the city (for business, anyway), which makes the extra coverage irrelevant.

    The good: Better coverage than other networks

    The bad: Better coverage often irrelevant to business customers

    Paying anything for the modem ...Mel Sommersberg -- 24/03/09

    Paying anything for the modem itself is an absolute rort. The speed claim is a joke because the in-practice speed of 6Mbit is about the same as my Virgin in-practice speed and I bought their prepaid package for $179 which included the modem plus a month's downloads and it only took about three minutes to get working.

    The good: Modem looks pretty. Blue is a 'trust' colour and therefore the most trustworthy part of Telstra's image and reputation.

    The bad: Prices stink. Download limits for the monthly fee are at least twice the price of what others charge. With this pricing model Telstra will ensure that only those living in Rose Bay will get to sign up.

    We moved to Telstra 7.2Mbps wi ...Patanjali -- 24/03/09

    We moved to Telstra 7.2Mbps wireless broadband after using 3 on our mobiles.

    With 3, every change to the plans resulted in a stuff up requiring protracted exchanges with pedantic tech support staff. (When will companies learn that outsourcing to organisations whose staff know nothing about the products results in assumptions that everyone is stupid and scripts have to be pedantically followed to the letter?) Many times I have had to refuse to repeatedly perform the same configuration steps. And after being promised that the changes have been done, we discover that nothing has been done. We refuse to go with 3 for data ever again. Data without efficient service is a huge waste of time (literally).

    In contrast, Telstra tech support didn't assume stupidity and was flexible. When the modem required replacement, it was sent very quickly.

    Plus Telstra is the ONLY one that actually has 7.2Mbps, let alone higher speeds. 3 has a 7.2Mbps modem, but no network to match it. That is slack!

    While 7.2Mbps is never achieved, the speeds actually achieved are a huge improvement over 3's, to the point that video clips are watchable instead of frequent pauses. And the upload speeds of 1Mbps typical make a difference to emailing times with large attachments.

    We had not liked the thought of being with a very arrogant Telstra, BUT they are providing a far superior service with decent tech support. In our small business, not putting up with repeated frustration and infuriating tech support is worth the price hike.

    Bring on 21Mbps at 8Mbps!

    The good: A network that actually can deliver.

    The bad: Keep getting posters that equate raw data without service to value. Obviously do not earn money from their time.

    Pricey but pretty solid. Craig Ringer -- 24/03/09

    Pricey but pretty solid.

    The good: - Great coverage (I use the 7.2Mbit version myself, and it has the same coverage) - Great burst speeds

    The bad: - on 1GB plan, $900/hour at advertised 8Mbit/s rate, or $1800 at theoretical 21Mbit/s. Ouch! Not suitable for anything but very short burst data use; no office VPN, VNC use, video watching, etc here. - Like most HSDPA/HSPA services, has high latencies that make it less than ideal for remote controlling user machines, VoIP, etc.

    no matter what they dish out, ...john smith -- 27/03/09

    no matter what they dish out, broadband in oz is totally crappy and expensive. i dont need a 21mbps broadband costing at $300/mth with 1-2GB download cap and got shoved with a 36mth contract rude technical support.

    Only one cure for it John - FT ...Mel Sommersberg -- 27/03/09

    Only one cure for it John - FTTH. Telstra's big ad on the Glebe Island silos is a joke too. They spruike the "World's fastest broadband network" but exclude details about extorionate pricing and shithouse download quotas.

    The good: Can't think of any.

    The bad: Telstra's advertising campaign. It's a fraud designed to suck people in to a product that is a complete rip off. NextG sucks dogs balls!

    My work actually got one a few ...Martin Andrews -- 27/03/09

    My work actually got one a few weeks ago, they ordered 10 but stocks were low. I connected it and ran a speed test, 14.8Mbps was the average across 5 tests and well above the 5.5Mbps I average with my 7 meg card. Price may be an issue but when you think about the idiots buying iPhones for huge dollars that provide no productive benefits the outlay for this would be worth it.

    The good: I feel the need ... the need for speed!

    The bad: Because it has a Telstra logo all the idiods will come out of their shells to attack it.

    Bought one this week. Its unbe ...Amazing Device -- 27/03/09

    Bought one this week.
    Its unbelievable.
    Ran Speedtest at work and consistantly got 8.5Mbps download speed. Took it out bush, plugged it into my 6.5db Aerial 70Km from a tower still got 2Mbps.
    Picks up signal virtually everywhere.
    Don't knock it until you have tried it. this really is a generation ahead of the 7.2 devices

    The good: Excellent coverage. Very very fast Low ping times Works far better in low signal areas than previous devices.

    The bad: Expensive if you need to download porn, or massive amounts of illegal music.

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Overview

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The good:
  • Approx. peak speeds of 6Mbps
  • Simple installation and user interface
  • Suitable for online media and gaming
The bad:
  • Variable performance
  • Expensive
The bottomline:

Telstra's Turbo 21 delivered the fastest wireless broadband experience we've seen. This excellent performance will be enough to justify its high price for some.

Editors’ rating:

8/10

RRP: AU$499.00

Related topics:

telstra, wireless, 3g, hsdpa

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