Netgear WGR614 Wireless Router 54Mbps

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11 September 2003 10:40 AM
Tags: wgr614, wireless, 802.11g, netgear, router, 54mbps
Netgear WGR614 Wireless Router 54Mbps Want a wireless router that doesn't trade price for performance? This 802.11g silver box from Netgear may be just what you need.

With the WGR614 router, Netgear applies its sexy industrial design and consumer-friendly approach to the brave new world of 802.11g. The WGR614 is basically an 802.11g version of Netgear's MR814, perhaps the best 802.11b router ever made. In most respects, the WGR614 lives up to this legacy, delivering not only effortless setup but also the fastest performance and longest operating range of any 802.11g router we've tested. Only two sticking points keep the WGR614 from earning an Editors' Choice award: its laggard performance in our mixed-mode test (when both 802.11g and 802.11b devices are running) and Netgear's new policy of forcing users to register in order to activate their warranty. Nonetheless, thanks to its stunning looks, ease of use, and low RRP of just under AU$350, the WGR614 is a great 802.11g buy for home users.

It's great to see a product such as the Netgear WGR614 router that's clearly carefully designed for a good consumer experience. The latest Netgear setup software is a simple, browser-based wizard, called the Install Assistant, that forces you to check off steps as you go, from connecting cables to rebooting your system. At each point, a tasteful bit of animation makes your job crystal clear. The wizard even provides a little movie (specific to your Windows or Mac OS version) that shows where to click so that your computer can obtain an IP address from the network automatically. And, yes, an Ethernet cable is provided.

When it's time to connect to your ISP, you switch to the browser-based Settings interface. Here, another wizard pops up to automatically grab your ISP's DNS settings, determine if you have a fixed or dynamic IP, and see whether PPPoE is in use--removing some common stumbling blocks for newbies. A test feature provides confirmation that you're ready to roll and shunts you to Netgear's support-and-registration Web page. After you've completed the router setup, the browser-based configuration utility appears on your screen. The utility is typical in most respects, except that it provides useful explanations that stay onscreen as you click through the well-organised options.

Unfortunately, we did notice a couple of design blunders. The MAC address cloning setting is hidden; curiously, you can access it only by telling the wizard that your ISP does not require a login and password. (If your ISP blocks any device that has a MAC address different than that of the computer you first signed on with, you need MAC address cloning or your router can't log in.) The other oversight, and it's a bad one, is that the whole setup procedure tells you nothing at all about wireless security other than admonishing you to create a unique SSID.

Fortunately, Netgear's HTML Resource Manual is quite complete and includes plenty of its own advice about security. It also does a much better job than most manuals do at pointing to specific features offered by the router's configuration software, with plenty of screenshots to remove all doubt. A wireless primer in an appendix and a separate manual explaining PC networking round out this very complete package.

Netgear's Platinum line of home-networking products launched a year ago, but its distinctive design is still a knockout. The size of a slim paperback book with a rounded, silvery exterior, the WGR614 can stand on edge using a little plastic stand, yet there's still room in back for four Ethernet ports.

Behind all that prettiness, there are plenty of powerful, home-oriented features, including extensive content filtering. The router can log all Web sites visited, block specific URLs (or sites containing certain keywords), and even send e-mail if someone tries to visit a blocked site. You can also block specific computers on the network during a specified time period on selected weekdays. You even get a built-in, stateful packet-inspection firewall to avert hacker attacks over the Internet. Other advanced features include port forwarding (oriented toward multiplayer gaming) and remote router management.

The WGR614's wireless security features, on the other hand, are plain vanilla. You can set up MAC address filtering so that only computers with the right 64-bit or 128-bit WEP encryption key can connect, but there is no mention of support for emerging security standards such as 802.1x authentication or Wi-Fi Protected Access (WPA), and you can't tell the router not to broadcast your SSID, as is possible with the Linksys WRT54G.

Through one wall and at a distance of 25 feet, the WGR614 pumped out 22.2Mbps, higher throughput by a couple of megabits than that of any other 802.11g router we've tested. Between 25 and 50 feet, it dipped steeply to around 14Mbps, but otherwise, this router provided consistently high performance--not to mention long range. Only two other routers we've tested have managed to stay connected at 175 feet in our indoor distance tests.

The fly in the ointment is the WGR614's 802.11g performance in our mixed-mode test, which measures the router's throughput when an 802.11b device is also connected. Here, the total, or aggregate, throughput slipped to 7Mbps--not the worst we've seen but still slightly below average. Keep this so-so mixed-mode performance in mind if you're likely to have a mix of 802.11b and 802.11g devices hanging around.

The only flaw with Netgear's service and support for the WGR614 is the stipulation that you must register to get it. Once you you've divulged your personal information through Netgear's online registration form, you get a three-year limited warranty that includes free phone support, which is pretty standard for most routers. Netgear also offers plenty of Web resources, including a searchable knowledge base, e-mail support, and the usual catalog of downloadable drivers, firmware, and manuals. SOHO users can opt for premium support through a partnership with Decision One, a fee-based service that provides application-level troubleshooting along with security and network hand-holding by phone.

Netgear WGR614 Wireless Router 54Mbps
Company: Netgear
Price: AU$349
Distributor: Selected resellers
Phone: (02) 8448 2072

Talkback 5 comments

    I ve had plenty of issues with ...Anonymous -- 29/02/04

    I ve had plenty of issues with this device when using the the netgear cardbus card. I have a wg121 that works fine with WPA.
    The cardbus card was working intermintently.And seemed to crash the 614 wireless transmission.

    So I just replaced the card today with a d-linh ; (

    Also im not able to get a d-link dwl-g650 card to work at all with the device(netgear 614)

    Have you guys tested other vendor cards primarily the D-link dwl-g650.The reason I got a d-link card was the netgear one wasnt working well.Now its not working at all.

    I have dowloaded the latest drivers without success.

    Allan

    I purchased a WGR614v2, and fo ...Anonymous -- 13/03/04

    I purchased a WGR614v2, and for about 2 weeks it continually had intermittent problems. In many tests, I finally narrowed it down to it's inability to handle large amounts of file transfers/packets.

    I upgraded the firmware, and the problem still persisted. I opened up a trouble ticket with Netgear and they advised me that the router was defected and to return it for a replacement. I went back to CompUSA, and received a replacement (no problem from CompUSA). This time I received a WGR614v3.

    The same exact problem persists with this new router. After another 2 hours with tech support from Netgear, they advised me to return this one and to try again! Infact, they even advised me to get a WGR614v2 instead of a WGR614v3! I'm afraid not! 2 routers out of 2 are defective! That doesn't say much for their QC or their products in general.

    To emphasis that it IS their router(s) that are defective, I can connect to neighbors APs (Linksys and Actiontec) with no problem what-so-ever! It is only when I connect to a NetGear AP, that this problem exist.

    Run, don't walk, from Netgear!

    I bought a WGR614 (v.1) in the ...Anonymous -- 12/05/04

    I bought a WGR614 (v.1) in the Summer of 2003 and haven't had even one problem with it. Easy to set up, excellent signal strength (using the Netgear wireless PCI adapter on my desktop, and the Netgear Wireless PCMCIA adapter on my wife's laptop on the other side of the house). I can even use one of my neighbors wireless networks that's located at LEAST 50-feet away. Anyways, I'm using a Motorola SB5100 Surfboard cable modem and Windows XP on both computers. Never one glitch (and I do some serious power surfing). I'm happy with my purchase, but that's based on my (and my wife's) individual experience with this device.

    I bought this Router in Canada ...Anonymous -- 19/05/04

    I bought this Router in Canada where I live and it worked out of the box with OS X. I plugged it in to my friends LAN network and I was on. I fooled with the settings and found myself locked out when I tried to set a WEP password. I had to hold down the reset key for several seconds. The distance is good but you MUST set it up to use 802.11G only if you want good speed forget B. As for WEP... it's confusing. Mind you I maybe dumb? This is a good buy, and you might want to consider an atenna upgrade if you want crazy reception. Oh works well in Old 3 story houses too.

    My wgr614 v2 is ok. The wire ...Anonymous -- 21/09/04

    My wgr614 v2 is ok.
    The wireless speed and range is very god.
    It locks up about about once a week which is best cleared up with a power reset.
    I can not get remote management to work.

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