PalmOne Tungsten E2

Bonnie Cha, ZDNet US
19 April 2005 01:33 PM
Tags: palm, pda, palmone, e2, tungsten
PalmOne Tungsten E2 A performance-boosting upgrade to the highly successful Tungsten E, the PalmOne Tungsten E2 will please business and home users alike.

The rumour mill kicks into overdrive whenever a new handheld gears up to hit the market, grinding the grist of blog-based guesswork into speculation. So while everyone knew that the PalmOne Tungsten E2 was imminent, this cat is finally out of the bag, and he's bringing all the final details with him. As the successor to and the replacement for the popular Tungsten E (according to the company, the top-selling PDA across all price points for the past 17 months), the Tungsten E2 boasts the same sleek and compact form factor as its older sibling but ups the ante with performance-enhancing features, such as an updated OS and a brighter colour screen. Factor in impressive battery life and an affordable AU$399 price tag, and PalmOne has another winner on its hands. Unless you need a powerhouse PDA with integrated Wi-Fi and a faster processor, the Tungsten E2 should do the trick for any home user or mobile pro.

Design
As the saying goes, if it ain't broke, don't fix it. So we're glad to see that PalmOne didn't mess with the Tungsten E2's design. Like its predecessor, the Tungsten E2 sports a sleek and compact form factor, though it adds just a hair more weight and depth (114mm by 79mm by 15mm; 133 grams). An attractive dark-silver finish wraps up the package, although you'll need to keep a chamois on hand with this machine; we noticed its tendency to hold fingerprints and smudges. Still, the E2 is a sophisticated beast and appropriate for any boardroom -- a far cry from its similarly priced and featured cousin, the Zire 72, which has a more colourful and playful look.


Like the Tungsten T3, the E2 has a classic and executive look that's perfect in and out of the boardroom.

The E2's improved 3.7-inch-diagonal TFT colour screen shines brightly, taking centre stage. While it keeps the 320x320-pixel resolution of the Tungsten E, the new PalmOne now displays 65,536 colours instead of 64,000, and the difference is noticeable. Everything looks sharper, a little brighter, and a little more vivid, and it's readable even in direct sunlight. Just below the screen is a virtual input area with one-touch access to the Home page, with Menu on the left side, while Favorites and a search function sit on the right. Unlike the Tungsten T5, however, there's no handy taskbar along the bottom to quickly launch other applications or to switch the screen to Landscape mode. You do, however, get four standard customisable shortcut keys (Calendar, Contacts, Tasks, and Notepad, by default) and a five-way navigation toggle. The keys are spacious, though set deeper within the case, rather than slightly raised above the surface, so they require a little effort to press -- not a deal breaker but something to be aware of.


In sync: the PalmOne Tungsten E2 now features the multiconnector USB cable with one-touch HotSync operation.

On top of the device, you'll find an SDIO/MMC expansion slot, a power button, a 3.5mm headphone jack that accepts Walkman-style headphones, and an infrared port. There's a stylus holder on the right, and as with the T5, the stylus is elegant and sturdy like a fine fountain pen, as opposed to the dinky, plastic variety.

Like all the new PalmOne devices, the Tungsten E2 now uses a multiconnector USB cable with one-button HotSync operation. Extras are sparse; there is no desktop cradle included in the box (optional), but it comes with a faux leather flip cover, which slides into a slot on the left side, and a power adapter. With the added Bluetooth technology, you can take advantage of other accessories, such as keyboards and GPS receivers.

Features
PalmOne wasn't shy when dishing out the upgrades to last year's Tungsten E. Building on that solid foundation, the Tungsten E2 is powered by a faster 200MHz Intel XScale processor and comes with 32MB of nonvolatile flash memory, 26MB of which is user-accessible. The latter is important: it preserves your precious data if your PDA decides to call it quits, and it increases the battery life in the same breath. This amount of memory will provide you plenty of storage for your PIM needs, but you'd better stock up on a memory card or two for storing music and videos.


Load up a memory card with music and video to get your entertainment fix.

Integrated Bluetooth also makes a debut with the PalmOne Tungsten E2, letting you Web cruisers, e-mail addicts, and mobile professionals make the most of your time on the road. There's a Bluetooth utility to turn on the radio and to set up compatible devices. We were able to connect to a Bluetooth-enabled Pocket PC and wirelessly beam contact information with no problem. Alas, there's no built-in Wi-Fi on the E2, but we're not quick to criticise this omission. Although there's no excuse for the lack of Wi-Fi on the Tungsten T5, the E2 is more of an entry- to midlevel gadget. If you still crave Wi-Fi, PalmOne says it will update the driver to its Wi-Fi card in May to support the E2, and the price will drop. Another item worth noting: the E2 battery isn't user-replaceable. And once again, we're disappointed by the E2's lack of a voice recorder -- generally a must-have in a business-friendly device.

On the software front, the E2 gets an upgrade to Palm OS 5.4, which includes DataViz's Documents To Go 7.0, though there's still no sign of Palm OS 6.0. The latest edition supports native Microsoft Word, Excel, and PowerPoint (view-only on Macs) so that you can view and edit documents on the go. In addition, the program boasts an improved user interface and supports active Web links in Word documents. Also new to the E2 is the Favorites view, first introduced in the Tungsten T5. This gives you quick access to your most frequently used applications and files (up to 32), including Web links, while the traditional Applications view displays all the programs on your handheld. Other software goodies include Acrobat Reader, SplashMoney, Web Blazer 4.0, and Memos. And when you feel like a little break, you have RealPlayer for MP3 playback, Kinoma Player for videos, PalmReader for e-books, and of course, Solitaire for amusement.

Performance
Overall, the PalmOne Tungsten E2 provided outstanding, though not perfect, performance in our tests. We'll get the bad news out of the way first. Although the company ramped up the device with a 200MHz Intel XScale processor, we experienced small but noticeable delays when switching screens and programs. On the other hand, video performance was smooth, and MP3s sounded loud and clear, with and without headphones and even in noisy environments.

CNET Labs' test, we looped a video clip using Kinoma Video player and set the screen at 50 percent brightness. As a result, the new, larger cell ran out of steam after an impressive 5.5 hours--2 hours longer than the Tungsten E. But we were most anxious to test out the company's claim of 10 to 12 hours of MP3 playback -- and the E2 delivered with an astounding 11 hours. This is in tune with some of today's top MP3 players and almost on a par with the Apple iPod. It's certainly the best time we've seen to date on a PDA, leaving one CNET editor wondering when she would be relieved of battery-watching duty.

PalmOne Tungsten E2
Company: PalmOne
Price: AU$399
Phone: 1800 350 535

Advertisement

Talkback 5 comments

    the tungsten|E2 is good but it is more buisiness then it is personal. plus when using this palm one you must connect using a bluetooth enabled cell phone, smart phone, computer, ect wich in my opinion isn't really a good idea because your bluetooth enablAnonymous -- 25/05/05

    the tungsten|E2 is good but it is more buisiness then it is personal. plus when using this palm one you must connect using a bluetooth enabled cell phone, smart phone, computer, ect wich in my opinion isn't really a good idea because your bluetooth enabled device must have gprs [in this case a cell phone]you must pay money.

    Tungsten E2Jim X -- 11/02/06

    I have owned my unit for less than 2 weeks and it has died a few times, now it's dead even after hours of recharge. I want to know if there's a recall for this product. I have found many online forums filled with people that are angry that they can't turn the device on after a short time. Many users have had the issue, including me, where the power button and a "special" reset will still not turn the product on. I paid $199 for what? I have a dead PalmOne. I'm going to try and exchange it in hopes the new one won't have the same issue. Don't buy the Tungsten E2 or any other Tungsten product! As far as I'm conserned there's no quality or pride in a company that puts out a product that behaves like this.

    Tungsten E2Anonymous -- 18/08/07 (in reply to #120129043)

    My Tungsten E2 also died after only three months and I do not recall doing anything to it that was forbidden in the User Guide. I made sure to recharge it every night as it says in the User Guide, and I always kept it in room temperature away from the sun. I treated this palm like it was a baby. A few days ago I noticed the palm freezing more frequently than before, and then the inevitable - it died on me suddenly. There was no response after the soft & hard resets. I can't believe I paid $300 CAD for this garbage.

    My Palm DiedAnonymous -- 28/04/09

    My Tungsten E2 died for no reason, I bought it three years ago. What can I do about it?

    My Palm diedAnonymous -- 29/04/09 (in reply to #320132414)

    My E2 died as well. I'd also like to know what to do about it?? For it??? whatever to get it running again!
    Thanks!

Add your opinion


Reviews by category

Latest Videos

Blogs

  • Chris Duckett PayPal launches Aussie developer program
    PayPal announced the opening of its certification program for Australian developers today, making Australia the first country outside of the US to offer certification.
  • Array Cash cow in a BigTinCan?
    Around one third of Australia's telcos have shut their doors over time, but that isn't stopping new ventures hoping to chip away at carriers' mobile call bonanza. By fighting carriers at the smartphone rather than the home phone, could the latest two contenders be onto something big?
  • Array A third of the way to a zettabyte
    This week on Twisted Wire we look at how internet usage is changing in Australia and around the world. How are we meeting this demand and how is the cost structure changing for the service provider?
  • More blogs »

Tags

Back to top

Featured