Telstra F850

Alex Kidman, CNET.com.au
29 December 2006 03:52 PM
Tags: zte, telstra, next g, f850, budget, phone, hsdpa

The Telstra F850 offers a relatively inexpensive way to jump aboard the carrier's Next G platform, as long as you don't mind travelling in the slow lane.

Telstra F850 Design
Ever heard of ZTE Corporation? The answer -- unless you happen to have ties of one sort or another to China -- is probably no, as locally they're hardly the equivalent of a Nokia or a Motorola, although they do have an Australian office. According to the ZTE Web site, they're "China's largest listed telecommunications equipment provider specializing in offering customized network solutions for telecom carriers worldwide." A big sentence to essentially say that they make, amongst other things, mobile phones, and in this case, the Telstra F850. We're not sure if it'll be the case with the final retail units, but our review sample of the Telstra F850 still had plenty of ZTE branding upon it; given Telstra's liking of total rebrands this strikes us as a little unusual. In terms of where it sits in the Next G product offerings, this is the entry level model, with a price point and feature set to match.

The F850 itself is a fliptop mobile phone in black plastic, measuring in at 98 by 49 by 18.6mm and weighing in at 125 grams. That practically defines "average" in terms of fliptop phones, and given the market's swing towards making fliptops that are, in one way or another clones of the Motorola RAZR design, it's even arguably a little large. The specifications for the display are rather hard to come by, save for the fact that it's a 262K colour display -- the pixel size would suggest that it's 320x240, but neither the product manual or Telstra's Web site for the phone reveals such details. The one upside to the slightly larger holding size is that the dialling buttons, and especially the selection pads at the top of the phone are slightly larger than normal, which may suit some users. A small camera sits in a rotating socket in the middle of the top hinge, just below the screen itself. The power socket sits beneath a rubber flap on the right hand side, and it's irritatingly a custom design; we'd much prefer a mini-USB socket in every phone, if only because it doesn't leave you high and dry if your charger dies. Given the paucity of other ZTE phones on the market, that's a particularly relevant point in the F850's case.

Features
The F850 is a tri-band GSM (900/1800/1900MHz) and WCDMA 850MHz mobile phone, making it suitable for use both on the existing slower GSM network and Telstra's much-hyped Next G network. There's a catch here, however, as while it'll connect to Next G services, it's actually only a 3G-capable data phone. There's no HSDPA data service built into the phone -- and it took us a call to Telstra to confirm this, as both Telstra and ZTE's local sites are a little coy about this particular detail.

Given its budget price point, it's not surprising to see that the feature set of the F850 is rather meagre. It runs on a 146MHz processor with 64MB of internal memory, which can be expanded via microSD memory card. The inbuilt camera is a 1.3-megapixel model with two -- count them! -- additional scene modes, B&W and Sepia. It supports MP3 playback and polyphonic ringtones, and as a Next G branded phone, it's also possible to access Next G services such as Foxtel Digital, video calling and the raft of Telsta add-on services such as email and mobile blogging.

Performance
Telstra (and presumably ZTE) rates the F850 as having up to 200 hours of standby time and 3 hours of talk time from a full charge. In our testing we found the talk time to be reasonably accurate, but the standby time much less so; we tended to have to recharge every two to three days even on very moderate usage patterns.

As you'd expect with a 3G phone, our data rates were decent but hardly on the spectacular side when compared to true HSDPA phones. We're not terribly impressed with the way the phone is promoted by Telstra -- whose site for the phone merely lists it as having "Next G Network Coverage", which is technically correct but potentially a little misleading, especially as they say exactly the same thing for their other HSDPA-enabled phones.

The F850's screen specifications also remained a mystery to us, and that's possibly a deliberate omission because it's not a very good display. This is most evident when firing up the camera, where there's a noticeable motion blur -- not to mention a system slowdown -- but it's also evident when viewing your own photos or watching video clips, where the screen blurs to a level we found distracting. For regular telephony it's perfectly suitable, but if you're a multimedia maven, look elsewhere.

The F850 doesn't pretend to be the top of the line in Next G phones -- for that, you'd need to look at the JASJAM, although there you'd strangely still need to omit mobile Foxtel. Perhaps that's a blessing in disguise. Anyway, the F850 is an inexpensive way to ease into the Next G world, with an outright asking price of AU$409, some AU$250 cheaper than the Samsung A701. As such, we've rated it highly based on value alone, but prospective purchasers should be aware of its rather severe shortcomings.

Telstra F850
Company: Telstra
RRP: AU$409

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Talkback 15 comments

    f850 telstra phoneSteven Williams -- 15/04/07

    Trying to download the photo - video and phone data from the CD it comes up with a message it is not OK to install as it has not got the OK as a Windows friendly programme. It tells us to contact the supplier to get a Windows friendly / approved CD. How do I do this if I got the phone from a garage sale ?

    not so user friendlyAnonymous -- 03/05/07

    I have one of these on loan from Telstra whilst my Samaung is repaire -for the second time. With out instructions, I'm finding it extremely frustrating. Making a video call is not straight forward. The user interface is awkward and at times doesn't make sense. And how do you turn the clock off 24hr time. Erghh!! I would not recomend it. It was brand new when I got, perhaps this is the only way Telstra can move them.

    f850 phoneLee McFarlane -- 05/06/07

    I am so disappointed in this phone. Approx 2 weeks after receiving it the entire screen turned white. After taking the battery out and restarting it several times I finally had the menu back. This has happened on more than one occasion, the time has never shown on the front of the phone either. I have rang Telstra and was passed on to ZTE, however to have this fixed I will be without a phone for several weeks. Not happy as I live out of town and count on my phone for security. Also what about warranty, this is obviously a manufacturing fault but I will be inconvenienced by this as I was told by ZTE there is no other way to do this. I suggested they send me a new phone and I would send the faulty one back but was told no. Not happy ZTE.

    Telstra F850 Software requiredSalman Arif -- 07/07/07 (in reply to #320080466)

    I purchased Telstra F850 from my friend from hongkong after few days because of any corrupt file transfer through blue tooth ,the mobile get hanged!!!Now when i swith on the cell the msg appears on the screen "press # for download and * for restart" after pressing * the same msg appears and after pressing # it goes to downloading mod. But there is no software available here in karachi pakistan!
    if any one knows that where i can find sofware or from where i can fixed my cell? Thanks

    SoftwareAnonymous -- 03/10/07 (in reply to #320082322)

    Dear sir have you get the software to reprogram your handphone? I am looking the same thing

    3G mobile phonefitri aina -- 27/05/08 (in reply to #320102265)

    my problem is, "press # for download and * for restart" . what can i do.

    help me plzmas ayu -- 04/07/08 (in reply to #320102696)

    I purchased Telstra F850 from my friend from hongkong after few days because of any corrupt file transfer through blue tooth ,the mobile get hanged!!!Now when i swith on the cell the msg appears on the screen "press # for download and * for restart" after pressing * the same msg appears and after pressing # it goes to downloading mod. But there is no software available here in karachi pakistan!
    if any one knows that where i can find sofware or from where i can fixed my cell? Thanks

    zte 850Paul Drenkovski -- 02/10/08 (in reply to #320102696)

    did you find a solution? my phone does the same. if so can you let me know.

    SalamSamer Ahmad -- 03/07/08 (in reply to #320082322)

    I also hang with this problem, I hop you find the soft tell reading this message.
    If you have the software of F850 ZTE mobile, Please inform me to my own e-mail add: nsrromal@aol.com

    Khoda Hafiz

    zte f850Michelle Levett -- 17/01/08

    My f850 was one year old to the day it died, lucky for me ( not really have not like phone from the start) ZTE replaced phone, same day new phone arrived battery died.
    Does anyone know if you change the fonte size on f850?

    F850 Telstra PhoneAnonymous -- 20/04/08

    I am trying to install the cd that comes with the phone and it wont recocnise the phone it comes up with hardware not found??
    Can anyone help me

    Telstra's F850Anonymous -- 27/07/08

    Telstra offer this unit on a 24 month plan but the unit has a warranty of 12 months. Both my wife's and mine won't receive MMS's. Even Telstra staff in their shops tell us that these phones are "Crap" and suggest that we upgrade rather than keep using them. Yeah nice one Telstra....ever thought of listening to your customers rather than telling them they've got a "Crap" phone?

    ZTE and TelstraAnonymous -- 03/09/08 (in reply to #320107763)

    I chuckled at Anonymous 27/7/08. These phones are the lowest of the bunch, deliberately handed out to Telstra $20 plans with the full knowledge that they'll die. What they are hoping is that you'll upgrade to a $40 plan or better and then they'll give you a reasonably reliable phone. My ZTE died within days of getting it. From there I went through no less than 5, yes ... 5 replacement ZTE's in the first 4 weeks.
    Telstra listen to customers? You're kidding! Profits, however gleaned come before customer satisfaction, if the latter ever happens at all.

    having problem of softwareASAF AMAN -- 05/11/08

    Respected Sir,
    Salam..
    we bought three (03) hand sets of ZTE F 850 ,so after three months ,the hand set hanged and the soft ware might not working ,and the hand sets becam DEAD,
    so please sir kindly do somthing for the software.......because here in pakistan the software is not available,
    your sincere .........

    F850 Phone.Anonymous -- 04/01/09

    We were conned big time. Telstra absolutely assured me the phone would be better than CDMA. Rubbish. No range, drops off and has to be turned off and turned on again to re-programme.

    Two years later still has no range around the Canberra area and in the nearby mountains.

    Local Telestra area manager for Next G (and complaints) told me to go and buy the next model - Samsung,

    Go to any Telestra agent and listen to the big fibs the kids tell. "Oh sir, that system is down on that model, buy this one "!! Oh, its a more expensive monthly plan -sorry. And so it goes on. Or the young girl is playing with her computer on private matters and too busy to serve you.

    Oh why did we privatise John. ? Our nation's communication network. Bring back the PMG !!

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